People Operations Generalist

Progress ResidentialDallas, TX
Hybrid

About The Position

Progress is a leading property manager of single-family rental homes nationwide, committed to creating an enjoyable living experience for residents and an empowering, people-first culture for its team members. The company has been recognized as a certified Great Place to Work® for two consecutive years. As the demand for professionally managed rental homes grows, so do the opportunities at Progress. The company seeks passionate professionals ready to grow and make a difference. The People Operations Generalist provides internal support and partnership to business lines, delivering critical human resources functions and workforce management. This includes employee/labor relations, onboarding, training, performance management, employee experience, leave administration, workers compensation, and contributing to moderately complex projects. This role involves independent work, partnership, and collaboration across all levels of the organization. This role reports in-office to the Farmers Branch location 4 days a week.

Requirements

  • Bachelor’s degree in Human Resources or a related field and/or equivalent work experience
  • Experience using applicant tracking systems, HRIS systems, social media and online job boards
  • Minimum 2 years Human Resources generalist experience required
  • Willingness to travel between local office locations and/or out of state work in a fast-moving, dynamic company culture and industry
  • A friendly personality with a customer-service mindset
  • Can thrive in an ambiguous environment with constant change
  • Excellent customer service, teamwork and communication skills
  • Excellent verbal and written communication skills
  • Tech savvy; Excel, MS Office, Powerpoint proficiency required
  • Results oriented, can-do mentality with exceptional attention to detail and organizational skills
  • Must maintain high level of confidentiality and handle privileged information in a professional manner.

Nice To Haves

  • Prior experience supporting employees in multiple states preferred

Responsibilities

  • Provides day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation
  • Conducts and documents internal investigations, makes recommendations including review/approval of employee terminations
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Assist with the investigation and response to all legal demands and Federal/State charges
  • Supports annual HR cycle deliverables to include performance management, merit and bonus awards, benefits enrollment, etc.
  • Assist HRBP/Director in evaluating issues, patterns, and trends to provide proactive insights for HR solution and program designs i.e., training to address certain needs
  • Partners with Payroll, HRIS, and Compensation and Benefits functions as needed to provide solutions for clients
  • Conducts research and ensures compliance with all state and federal discrimination and employment regulations
  • Completes and adjudicates ADA Interactive Reviews in partnership with HRBP
  • Administers unemployment insurance processes, reviews liability reports, monitors program costs and recommends policy changes to the director of human resources
  • Assist with developing and administrating of all company internal policies and procedures
  • All other duties assigned.

Benefits

  • Competitive Compensation - Including performance-based bonuses that reward your contributions.
  • Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
  • Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
  • Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
  • A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
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