People Operations Generalist

Avoca•New York, NY

1d•$125,000 - $140,000•Onsite

About The Position

This is a foundational People Operations role at Avoca, sitting at the center of our day-to-day HR function. Reporting to our People Operations Lead, you'll own the employee lifecycle end-to-end, from offer acceptance through offboarding, while building the processes and documentation that let our People function scale alongside the business.

Requirements

2-4 years of People Operations experience, preferably at a high-growth startup or technology company
Hands-on experience with Rippling or a comparable HRIS platform
Working knowledge of employment law in New York and California, including leave administration and I-9 compliance
Demonstrated ability to build and document HR processes from the ground up, not just execute existing ones
Strong written communication: you write clearly, keep things simple, and know your audience
Experience managing employee data with a high degree of accuracy and discretion
Comfortable handling competing priorities without losing track of the details

Responsibilities

Own the full employee lifecycle: onboarding, orientations, transfers, promotions, compensation changes, and exits, ensuring every step is executed accurately and on time
Serve as the first point of contact for employee questions on benefits, time off, payroll, and HR systems, resolving issues quickly and escalating where needed
Support a growing global workforce by coordinating with cross-border payroll/PEO and benefits partners, managing time-off/leave nuances by region, and maintaining compliant documentation for employees in multiple states and countries
Maintain clean, accurate employee data across Rippling and all connected systems, with regular audits to keep records complete and compliant
Own the employee handbook across all states where we operate, keeping policies current, compliant, and clearly written
Manage day-to-day compliance: I-9 verification, FMLA administration, leaves of absence, and HR documentation
Draft and maintain job descriptions and offer letters as we continue to hire
Build and document repeatable HR workflows, identifying what's manual, inconsistent, or missing, and putting the right process in place
Support employee-facing programs, events, and workplace operations as needed