People Operations Generalist
About The Position
The People Operations Generalist plays a key role in attracting, hiring, and supporting individuals who feel called to the work and mission of Mobile Loaves & Fishes (MLF). This position serves as a primary partner in full-cycle recruitment while also supporting People Operations functions including benefits administration, payroll support, HR systems, reporting, and process improvement. The ideal candidate is both highly relational and operationally minded and enjoys building strong relationships with candidates, staff, and hiring managers while also bringing organization, analytical thinking, and attention to detail to the day-to-day operations of the People Operations Team. This role offers the opportunity to grow deeper expertise in People Operations, systems, analytics, and organizational support over time. This is a full-time, non-exempt position reporting to the Manager of People Operations. Due to the nature and requirements of the position, hours are flexible to fit needs but typically include 8:30am-5pm Monday-Friday. Some nights and weekends may be required. The People Operations Generalist will office at Community First! Village located at 9116 Hog Eye Road, Austin, TX 78724.
Requirements
- 3+ years of experience in recruiting, People Operations, Human Resources, or related operational support roles required
- Strong interpersonal and communication skills with the ability to build effective relationships with candidates, employees, neighbors, and individuals across all levels of the organization and broader community
- Excellent organizational skills with strong attention to detail, follow-through, and time management
- Ability to manage sensitive and confidential information with professionalism, discretion, and sound judgment
- Demonstrated ability to balance relational and administrative responsibilities in a fast-paced environment
- Strong analytical and problem-solving skills with comfort working with spreadsheets, reporting, and data
- Strong proficiency with Microsoft Office applications and the ability to learn and navigate HR systems and technology platforms
- Ability to work both collaboratively and independently while managing multiple priorities
- Adaptability, initiative, and willingness to support evolving People Operations needs across the organization
- Must possess a valid driver's license
Nice To Haves
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred
- Experience supporting full-cycle recruitment processes strongly preferred
- Experience with HRIS platforms, applicant tracking systems, and project management tools preferred
Responsibilities
- Lead and support full-cycle recruitment efforts across a variety of positions throughout the organization
- Partner collaboratively with hiring managers to coordinate and facilitate intake meetings, hiring strategy discussions, interview processes, and candidate selection
- Create and manage job postings across recruiting platforms and sourcing channels
- Conduct resume reviews, phone screens, candidate communications, interview scheduling, and offer coordination
- Maintain and organize the applicant tracking system and recruitment workflows
- Help create a positive, welcoming, and mission-centered candidate experience throughout the hiring process
- Support recruiting initiatives and other talent acquisition efforts as needed
- Provide administrative and operational support to various People Operations functions including payroll, benefits, HR systems, reporting, and employee support
- Support payroll and benefits-related activities including auditing, reporting, reconciliation, and data tracking as needed
- Assist with maintaining employee records, documentation, and HR system updates
- Support HR systems administration, reporting, process improvements, and organizational initiatives as needed
- Assist employees with navigating benefits, HR systems, employee self-service tools, and general People Operations questions
- Support research related to HR best practices, compliance updates, employment law, payroll, benefits, and People Operations trends
- Help identify opportunities to improve operational efficiency, organization, and team processes
- Collaborate with the People Operations Team on department initiatives and evolving organizational priorities
- Perform other duties and responsibilities as assigned
Benefits
- Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
- Generous Paid Time Off & Holiday Pay
- Matching 401(k) Retirement Plan
- Corporate Discount Program
- Professional Development Opportunities
- Employee Assistance Program
- Paid Parental Leave
- Wellness Partnership Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
