People Operations Director
About The Position
Allied Public Adjusters is seeking a People Operations Director to develop, implement, and lead the company’s people strategy across a multistate workforce. The role owns the people function end to end, with autonomy to build scalable people infrastructure, performance and management structures, onboarding and training programs, and employee engagement initiatives. The director partners with company leadership and the internal Talent Acquisition Specialist, with administrative and compliance support from an HR vendor and outside counsel. The position is responsible for managing the employee lifecycle and building a high-performing, engaged team aligned with the company’s mission and values. It oversees the Talent Acquisition Consultant and Training and Development Specialist, advises employees and leaders, and supports compliance, HR operations, and strategic people initiatives. The role is based primarily in the Newport Beach office, with travel to Glendale, California as needed, and has a stated schedule of 9 a.m. to 6 p.m.
Requirements
- At least 5 years of experience in HR or People Operations.
- At least 3 years of management experience.
- Experience designing and overseeing a training program.
- Strong knowledge of federal and state employment laws.
- Strong expertise in employee engagement, performance management, and people strategy.
- People-first mindset and passion for building culture and enhancing the employee experience.
- Ability to influence and partner with leadership to drive organizational success.
- Experience with HRIS systems and recruiting tools.
- Excellent communication, relationship-building, and project management skills.
Nice To Haves
- Experience as one of the first HR hires at a company.
- SHRM or HRCI certification.
Responsibilities
- Champion company culture and ensure the company’s values are reflected throughout the employee experience.
- Lead performance management, including goal setting, feedback cycles, and career development initiatives.
- Develop employee engagement programs that support retention and morale.
- Advise employees and leadership on team dynamics, performance, and growth.
- Oversee the Talent Acquisition Consultant and Training and Development Specialist.
- Ensure compliance with federal, state, and local employment laws across operating states.
- Maintain and update HR policies, employee handbooks, and guidelines to reflect multistate regulations.
- Oversee onboarding and offboarding processes.
- Maintain employee records and optimize HRIS systems.
- Support compensation, benefits, and recognition programs.
- Address employee relations matters professionally and discreetly, in alignment with company values.
- Partner with legal counsel and HR consultants to support compliance and strategic people initiatives.
- Implement scalable performance management systems that drive accountability and growth.
- Develop and launch culture-building initiatives that strengthen engagement and alignment with company values.
- Support data-driven people decisions intended to improve retention and performance.
- Track and improve quality of hire, new-hire ramp-up time, training completion and effectiveness, employee retention, turnover by performance level, culture and engagement metrics, eNPS, leadership effectiveness, and performance review completion.
Benefits
- 401(k) with a 3% non-elective contribution.
- Health and dental insurance options.
- Car and phone allowance.
- Generous paid holidays and PTO.
- Career advancement opportunities.
- 10% annual bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
