People Operations Coordinator
About The Position
As a People Operations Coordinator, you will be integral to our small but mighty People Team. You will interact with various organizational stakeholders, deliver world-class service to our workforce, and ensure a positive candidate and employee experience. You will play a crucial role in ensuring that all of our employees have the best possible experience working here. You will work closely with our People Operations team, focusing on the day-to-day execution of various operations and tasks ranging from data entry to process creation. You'll be involved in onboarding, organizational updates, and supporting our distributed workforce. This role is a hybrid position based out of Kansas City. This position is ideal for someone eager to grow their human resources and talent management career.
Requirements
- 2-3 years of experience, with a preference for experience in a high-growth-phase organization
- A Bachelor's degree in Organizational Psychology, Human Resources, Business, or Communications
- Strong organizational skills, attention to detail, and the ability to juggle multiple priorities
- Excellent communication skills and familiarity with tools like Google Suite, Slack, and Generative AI tools
Nice To Haves
- Are detail-oriented, especially when it comes to data quality
- Investigate problems to determine root causes and define robust solutions
- Work independently, managing multiple tasks and deadlines effectively
- Are an excellent communicator, both verbally and in writing
- Are team-oriented, with a collaborative approach to solving problems
- Recognize that Sensitive/confidential information must be handled compliantly
- Have experience with the use of HRIS and ATS systems
- Experience working in a SaaS company
- Strong data skills and/or experience building AI solutions
- Previous experience in recruiting or talent acquisition
- Social media content creation experience
Responsibilities
- Serve as the people point of contact for day-to-day people questions and general employee conversations. Support employee inquiries on policy and process matters throughout their employee lifecycle.
- Provide operational support and maintain accurate employee data and files across all systems in accordance with state and federal laws
- Provide administrative support to PayIt’s people processes, including but not limited to new hire onboarding, benefits administration, performance management, offboarding, payroll, compensation, reporting, tax compliance, and workplace experience
- Document people process changes as needed and continually evolve the people and talent tech stack (HRIS, ATS, Team Communications)
- Building out people process workflows at PayIt to continuously improve our business effectiveness. Leverage automation and AI tools (i.e. Claude, Gemini, and GPT) to streamline processes.
- Administer benefits, including open enrollment, 401(k), and leave management
- Support People and Business leaders in performance org design and management
- Maintain a high level of confidentiality and discretion in the handling of sensitive information
- Support planning and coordination of PayIt culture events, both virtual and in-person
- Continuously improve processes and programs that improve the employee lifecycle
- Improve the lightweight systems, documentation, and tooling that keep People operations running smoothly
- Manage initiatives like our wellness budget by planning activities, tracking expenses, and evaluating vendors
- Support talent and recruiting operations
- Manage job postings across platforms and keep our employer branding strong across our talent channels
Benefits
- Competitive salaries
- excellent benefits
- flexible working arrangements
- all the resources you will need to do your best work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
