People Operations Coordinator

Critical Loop • Torrnace, CA

2d • $105,000 - $145,000 • Hybrid

About The Position

The People Operations Coordinator will support the day-to-day People Operations function at Critical Loop and help create a smooth, consistent employee experience across the organization. Reporting to the People & Talent Lead, this role will support benefits administration, onboarding and offboarding, employee relations, HR systems, compliance, and general employee support. This is a hands-on role for someone who is highly organized, responsive, and comfortable working across a wide range of People-related needs in a fast-growing environment. You’ll help keep the operational side of People running smoothly while serving as an approachable resource for employees and managers. This is a Hybrid Role located in Torrance, CA. On-site requirement is 3 days per week.

Requirements

• 5+ years of experience in Human Resources, People Operations, or a similar role
• Working knowledge of core HR processes, including onboarding, off-boarding, benefits, employee records, and general HR administration
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities at once
• Strong written and verbal communication skills and comfort working directly with employees at all levels
• Sound judgment and the ability to handle sensitive and confidential information appropriately
• Comfortable working independently while knowing when to escalate or ask for guidance

Nice To Haves

• Experience with HRIS and other People systems; experience with Gusto or similar platforms is a plus
• Familiarity with California employment practices is a plus
• A service-oriented approach and genuine interest in creating a positive employee experience
• Ability to work effectively in a fast-paced, growing environment where processes may continue to evolve

Responsibilities

• Support day-to-day People Operations
• Help coordinate the full employee lifecycle, including recruiting coordination, onboarding, employee changes, and offboarding
• Administer employee benefits, including enrollments, qualifying life events, employee questions, and coordination with benefit vendors
• Maintain accurate employee records and HRIS data, ensuring employee changes are documented and processed timely
• Support onboarding logistics, including new hire documentation, system setup coordination, benefits information, and first-day readiness
• Coordinate offboarding, including documentation, final payroll inputs, benefits transitions, equipment coordination, and system access
• Provide support with employee relations matters, including documentation, follow-up, and coordination with the Head of People
• Assist with leave administration, accommodations, and other employee-specific People processes
• Support payroll-related employee changes and ensure accurate information is communicated to the accounting team
• Assist with HR compliance, required notices, documentation, recordkeeping, and policy administration
• Support performance review cycles and other recurring People programs
• Help maintain and improve People processes, documentation, templates, and internal resources as the company grows
• Partner cross-functionally with Finance, IT, managers, and other teams to support employee needs
• Assist with employee engagement initiatives, company events, and other People team projects
• Take on additional People Operations responsibilities and projects as the organization continues to scale

Benefits

• Equity ownership through stock options
• Comprehensive health coverage (medical, dental, and vision) through an HRA with a generous allowance
• Retirement savings plan
• Unlimited paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed