People Operations Coordinator

All American Entertainment•Durham, NC

10h•Hybrid

About The Position

All American Entertainment (AAE) is an industry-leading speaker and celebrity booking agency with over 20 years of experience. They have a track record of booking prominent figures for thousands of events annually and have been recognized as a top workplace. AAE is seeking an Operations Coordinator to join their Operations team. This role reports to the Operations Manager and is responsible for managing the programs, vendors, and systems that support the office and team connectivity. The position offers exposure to all departments, providing a comprehensive understanding of the company's operations within the initial months.

Requirements

1–3 years of experience in People Operations, HR coordination, office management, executive support, or a related role.
Clear communicator with strong grammar and high attention to detail.
Ability to facilitate cross-departmental dialogue.
Proactive and accountable partner who follows through on work.
Process and tech savvy, with a love for finding new tools and solutions.
Organized multi-tasker capable of running several unrelated workstreams simultaneously.
Treats sensitive employee and hiring information with full confidentiality.
Brings a fun, supportive energy to the workplace.
Takes work seriously but enjoys a fun, supportive, and friendly team environment.

Nice To Haves

Experience planning events for groups of 50 or more.
Familiarity with Google Workspace.
Familiarity with a knowledge base tool (e.g., Guru, Notion, or Confluence).

Responsibilities

Plan, organize, and execute team programs, including Lunch & Learns, monthly company lunches, quarterly outings, holiday parties, and assist with AAE Cares initiatives and book/film club gatherings. Manage program budgets, logistics, calendars, and turnout.
Serve as the primary point of contact for office vendors, property managers, maintenance crews, cleaning services, and IT support contacts. Track and resolve facilities and building issues promptly.
Join team meetings to identify cross-departmental communication gaps, route feedback, and assist in reporting updates to and from leadership. Help department leads align team goals with broader company objectives.
Maintain and manage culture-focused marketing and workplace recognition initiatives, such as survey participation for Best Places to Work.
Support end-to-end recruitment efforts using JazzHR. Draft and update job descriptions based on feedback, manage job syndication, conduct initial candidate screenings, and coordinate interview schedules for hiring managers.
Manage hardware and software inventories, including computer/phone logs and software licensing. Fulfill employee equipment requests and oversee tech/gear setup.
Lead internal documentation and knowledge sharing by maintaining our LMS & knowledge platforms. Keep process/tool documentation accurate, curate engaging content for Lunch & Learns, and audit existing resources for stale content.
Write and send the weekly employee newsletter by gathering content from every department while maintaining a consistent format and meeting established deadlines.
Support the Operations Manager on cross-functional projects as the role grows.