People Operations Consultant

Reverb•Seattle, WA

5d•$120,000 - $130,000•Onsite

About The Position

Reverb is a Seattle-area People Operations consulting firm that helps growing companies create healthy, inclusive cultures. The People Operations Consultant serves as an interim or fractional HR leader for multiple clients at a time, combining strategic guidance, hands-on execution, and relationship building. The role supports clients across the Puget Sound region and contributes to Reverb’s internal operations, business development, and collaborative learning culture. For clients, the consultant assesses HR needs, creates tailored priorities and roadmaps, implements HR systems and processes, provides employee relations guidance, and coaches founders and leaders. Internally, the consultant helps maintain annual billable utilization, participates in proposals and business development, contributes thought leadership and case studies, and shares tools and practices with colleagues.

Requirements

Eight to twelve years of HR experience, including work with teams across a range of industries.
Experience in a mix of mid-size to large companies and startups.
Generalist HR expertise in several areas, including performance management, employee relations, compliance, benefits, onboarding, handbook creation, and compensation.
Excellent problem-solving skills, curiosity, a proactive approach, and clear communication with leaders at all levels.
Ability to collaborate and share ideas and solutions with peers.
Comfort and confidence working on and leading ambiguous projects.
Enjoyment of technology and ability to use Google, Microsoft, Zoom, Slack, and various ATS and HRIS platforms.
Curiosity and proficiency using AI.
Knowledge of applicable state and federal employment laws, including knowing when to ask for help.
A thoughtful, inclusive, and practical approach aligned with Reverb’s values.

Responsibilities

Assess client needs through conversations, data, and reviews of existing practices.
Proactively identify and recommend future needs and next steps to clients.
Build and execute HR priorities and roadmaps tailored to each organization.
Create and implement handbooks, onboarding programs, performance cycles, and other HR systems and processes.
Provide employee relations support and practical guidance suited to each client’s culture.
Coach founders and leaders on people decisions, communication, and best practices.
Maintain clear communication, manage expectations, and build strong client relationships.
Work with staff to maintain 70 to 80 percent annual billable utilization by identifying and proposing additional needs for existing clients.
Participate in scoping conversations and assist with new client proposals.
Participate in approximately six annual business development or relationship-building activities.
Contribute to approximately three annual Reverb thought leadership pieces through writing, co-authoring, or other content development support.
Create short case studies highlighting successful client engagements.
Share tools, ideas, and best practices with fellow consultants.
Participate in team meetings, internal collaboration, and ongoing professional learning.