People Operations Compliance Coordinator

Boys & Girls Clubs of the Peninsula • Menlo Park, CA

4d • Hybrid

About The Position

The People Operations Compliance Coordinator supports BGCP's compliance, recordkeeping, and data integrity efforts across employee and volunteer programs. This role coordinates compliance processes, maintains accurate and audit-ready records, and helps ensure adherence to organizational policies, regulatory requirements, and BGCA standards. Reporting to the Senior Director of People Operations, with a dotted-line partnership to the Senior Director of Community Engagement, this role partners closely with the People Operations Generalist, broader People Team, and Volunteer Team to support compliance administration, policy implementation, audit readiness, and HRIS data integrity. Success in this role requires strong organization, attention to detail, discretion, and the ability to manage multiple compliance-related processes in a dynamic environment.

Requirements

• Bachelor’s degree or equivalent relevant work experience
• 3+ years of experience in compliance, People Operations, HR, Volunteerism, or related fields
• Familiarity with HR processes and compliance management tools
• Experience working with HRIS systems and maintaining data integrity
• Ability to manage complex systems, audits, and processes with exceptional attention to detail
• Strong organizational and coordination skills, with the ability to manage multiple processes, timelines, and stakeholders simultaneously
• Ability to handle sensitive and confidential information with discretion
• Strong written and verbal communication skills, with the ability to clearly communicate processes and provide guidance to employees and stakeholders
• Ability to work both independently and collaboratively in a fast-paced and evolving environment
• Detail-oriented with a proactive and solutions-focused approach to improving processes and employee experience
• Strong interpersonal skills and ability to build strong relationships across diverse groups

Nice To Haves

• Salesforce and/or PEO experience a plus

Responsibilities

• Lead administration and tracking of employee compliance requirements (e.g., I‑9s, required trainings, certifications, acknowledgments), ensuring accuracy, timeliness, and audit readiness
• Monitor compliance-related expirations (e.g., certifications, work permits, trainings), including transitions for teen staff turning 18, ensuring timely follow-up and remediation
• Maintain compliance with California law, BGCA standards, and organizational policies; monitor updates and recommend enhancements
• Support internal, external, and regulatory audits by ensuring documentation is complete, accurate, and readily accessible
• Ensure accuracy and integrity of HRIS and related systems through regular audits, updates, and documentation
• Maintain employee records, including status, roles, and organizational data, with a high level of confidentiality
• Maintain personnel files in accordance with organizational policy and record retention requirements
• Manage policy lifecycle processes, including handbook updates, distribution, and acknowledgment tracking
• Support onboarding and offboarding processes by ensuring required documentation and system updates are completed and audit-ready
• Partner on unemployment insurance and workers’ compensation processes through accurate data management and documentation
• Maintain accurate tracking systems and records for volunteer and external partner compliance requirements including background checks, TB documentation, and required trainings
• Maintain compliance with California law, BGCA standards, and BGCP policies by monitoring regulatory updates, conducting regular audits, and recommending and implementing process improvements to ensure ongoing adherence
• Conduct regular audits of volunteer documentation and compliance status in partnership with the Volunteer Team
• Develop resources and visual guides to strengthen understanding of compliance requirements
• Support facilitation of volunteer compliance training and orientation sessions, both in-person and virtual
• Respond to compliance-related inquiries from volunteers, staff, and external partners
• Support the creation, maintenance, and refinement of reports, dashboards, and analyses that inform internal communication and data-driven decision-making
• Produce and maintain compliance, audit, and workforce reports; track trends and identify improvement opportunities
• Partner with cross-functional teams to codify processes and ensure alignment with compliance requirements
• Collaborate across People Team to ensure consistency in processes and systems
• Provide guidance on compliance-related processes and identify opportunities to improve workflows, systems, and operational efficiency
• Perform additional relevant duties as assigned to support evolving organizational needs. This role supports both volunteer compliance and people operations, with time allocation shifting based on seasonal needs, priorities, and organizational demands.

Benefits

• company-provided medical, dental, and vision benefits
• life and long-term disability insurance paid at 100% by BGCP with additional buy up options
• 401(k) retirement plan
• Comprehensive Paid Time-Off Policy
• Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level