People Operations Analyst II
About The Position
The People Operations Analyst II provides administrative support for employee relations cases, employee separations, People Strategy projects, and recurring HR processes. The role supports case administration throughout the employee relations lifecycle, maintains accurate records and tracking, and contributes to metrics and reporting. It also coordinates administrative aspects of voluntary and involuntary departures, including documentation, notifications, offboarding steps, and stakeholder communications. The position supports workforce data activities, organizational changes, employee lifecycle processes, HR inquiries, and process improvement initiatives. The appropriate level will be determined based upon experience and knowledge. The role is eligible for an annual bonus if individual performance and company objectives are met. MISO offers a comprehensive benefits package, including 401(k), vacation, and sick and safe time, available on the first day of employment.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
- Minimum 2 years of HR administration, HR Operations, Employee Relations support, or similar experience.
- Foundational understanding of HR practices and employee lifecycle processes.
- Strong attention to detail, organizational skills, and communication skills.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to maintain confidentiality and manage sensitive information appropriately.
Responsibilities
- Support the Employee Relations Advisor throughout the case lifecycle with administrative coordination.
- Maintain accurate case documentation, records, and system updates.
- Track case milestones and follow-up activities to support timely resolution.
- Coordinate meetings, documentation requests, and related administrative tasks.
- Produce standard correspondence and reports using established templates.
- Contribute to employee relations metrics reporting, including case volume, trends, and resolution timelines.
- Maintain confidentiality and escalate sensitive matters appropriately.
- Coordinate the end-to-end administrative separation workflow for voluntary and involuntary departures.
- Maintain separation checklists, documentation, and workflow tracking.
- Facilitate notifications, system updates, offboarding activities, and stakeholder communication.
- Track completion of access removal, equipment return, and other required steps.
- Draft standard separation documentation in alignment with policy.
- Identify process gaps, compliance risks, and opportunities for improvement.
- Support reporting on exit trends and operational effectiveness.
- Provide administrative support for People Strategy projects and recurring HR processes.
- Assist with workforce data collection, validation, and reporting.
- Coordinate HR meetings, action items, project trackers, and documentation.
- Support organizational changes and employee lifecycle activities.
- Maintain HR templates, SOPs, and shared resources.
- Respond to routine HR inquiries and triage complex questions.
- Participate in process improvement initiatives to elevate HR service delivery.
Benefits
- 401(k)
- Vacation
- Sick and safe time
- Annual bonus eligibility if individual performance and company objectives are met
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
