People Legal-Employment Law Case Manager
About The Position
Join Cisco’s Case Management and Compliance (CMC) team within its global People Legal (Employment Law) organization. The team serves as a strategic legal partner to Cisco’s People & Communities (HR) organization and business leaders, navigating employment issues, managing risk, and supporting workplace values. The Case Manager partners with Americas employment counsel, Employee Relations consultants, People & Communities leaders, and outside counsel. The role leads the end-to-end investigation, strategy, and defense response for single-plaintiff employment disputes across the Americas. It independently manages administrative agency charges, attorney demand letters, and arbitration demands; conducts internal investigations and witness interviews; gathers records and develops factual timelines; and drafts agency position statements, mediation briefs, demand-letter responses, and dispute summaries. The Case Manager may represent Cisco at agency conferences, mediations, arbitrations, and depositions, and oversees employment litigation discovery and legal-hold governance. The role also identifies recurring workplace trends and partners with HR to improve policies and reduce systemic risk. It uses legal technology and AI-powered tools for investigative research, document review, and case workflows, and works with internal and external stakeholders on annual statutory employment filings across the Americas, including EEO-1, VEVRAA/VETS-4212, and state pay-data reporting.
Requirements
- Bachelor’s degree (B.A./B.S.) from an accredited institution.
- 7+ years of dedicated experience in substantive employment law, complex Employee Relations investigations, or legal case management.
- Proven track record independently managing, investigating, and drafting responses to EEOC or state-agency discrimination and retaliation charges.
- Exceptional written and verbal communication skills, including the ability to distill complex fact patterns into clear, persuasive executive summaries and legal responses.
Nice To Haves
- Juris Doctor (J.D.) from an accredited law school.
- Experience in the technology sector or a high-growth, matrixed global enterprise.
- Direct experience participating in or representing companies during formal mediation, settlement negotiations, or arbitration hearings.
- Practical experience using AI-powered legal tools and workflow automation to enhance research, writing, and operational speed.
- Demonstrated success partnering with HR Business Partners, corporate counsel, and business executives on sensitive employee matters.
- Experience managing or supporting federal and state employment compliance reporting, including EEO-1, VEVRAA/VETS-4212, other federal filings, and state-mandated reporting such as California pay data.
Responsibilities
- Independently manage responses to federal, state, and local administrative agency charges, including EEOC and California CRD matters, as well as attorney demand letters and arbitration demands.
- Conduct objective internal investigations, interview witnesses and managers, gather electronic and personnel records, and synthesize complex factual timelines.
- Draft agency position statements, mediation briefs, demand-letter responses, and dispute summaries.
- Prepare for and serve as Cisco’s corporate representative at administrative agency fact-finding conferences, mediations, arbitrations, and depositions as needed.
- Oversee employment litigation discovery, coordinate legal holds with eDiscovery specialists, and ensure data-preservation compliance.
- Identify recurring workplace trends in case data and partner with People & Communities (HR) to refine policies and mitigate systemic risk.
- Use legal technology and AI-powered tools to support investigative research, document review, and case workflow management.
- Partner with internal stakeholders and external compliance partners to manage, review, and ensure timely annual employment-compliance filings across the Americas, including EEO-1, VEVRAA/VETS-4212, and state pay-data reporting.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid day off for employee’s birthday
- Paid year-end holiday shutdown
- Paid personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification and eligibility
- Sick time off
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Potential Cisco restricted stock unit grants, subject to eligibility and continued employment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
