People Health Coordinator

Vancouver Coastal Health • Vancouver, BC

10d • CA$32 - CA$47

About The Position

Come work as a People Health Coordinator with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a People Health Coordinator to join the Employee Health Team. Apply today to join our team! As a People Health Coordinator with Vancouver Coastal Health you will: Be responsible for providing effective case management and administrative support for straightforward return to work processes for an assigned portfolio within the health authority. These cases would include occupational (WSBC MSI claims) and non-occupational injuries/illnesses. Be responsible for return to work support services that encompass planning, implementing, coordinating, monitoring and evaluating options available to meet an individual’s needs for a safe and early return to work and liaise on behalf of the department with union representatives and external agencies to coordinate return to work efforts. Promote recovery at work through transitional work program or return to work (RTW) efforts. Work with department managers and the WSBC on the identification of claims for coordination of early intervention services, and coordinate modified/alternate work opportunities to mitigate absences from work due to injury/illness. Work with other members of the Disability management team, including supporting the Employee Health Advisors, to ensure integration of services that promote the early and safe return to work for staff and escalate files when necessary. Primary contacts are with Managers, Employee Health Advisors, WSBC, external services providers, payroll and records and benefits.

Requirements

• Diploma in Rehabilitation and Disability Management or related program from a recognized educational institution.
• Three (3) years’ recent related experience in claims management in a healthcare and/or a large complex multi-site union environment, or an equivalent combination of education, training and experience.
• Applies acquired skills and knowledge to efficiently and independently resolve administrative issues/problems.
• Effectively utilizes both verbal and written communication skills when providing advice or information or seeking/acquiring information.
• Optimizes departmental effectiveness and contributes to organizational success by applying excellent time management skills to prioritize and complete assignments and schedule activities.
• Practices diligence and care when maintaining, monitoring, calculating and summarizing data, records and budget information.
• Highly developed business writing and verbal communication skills with the ability to document work appropriately.
• Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
• Demonstrated ability to exercise tact, good judgment and initiative, deal with frequent and random changes; make decisions for a wide variety of complex business matters.
• Demonstrated ability to use database, spreadsheet and word processing software at an advanced level to create a variety of documents, reports and presentations, and to maintain databases.
• Physical ability to perform the duties of the job.

Nice To Haves

• A relevant Certificate in Disability Management is an asset.

Responsibilities

• Providing effective case management and administrative support for straightforward return to work processes for an assigned portfolio within the health authority, including occupational (WSBC MSI claims) and non-occupational injuries/illnesses.
• Providing return to work support services that encompass planning, implementing, coordinating, monitoring and evaluating options available to meet an individual’s needs for a safe and early return to work.
• Liaising on behalf of the department with union representatives and external agencies to coordinate return to work efforts.
• Promoting recovery at work through transitional work programs or return to work (RTW) efforts.
• Working with department managers and the WSBC on the identification of claims for coordination of early intervention services.
• Coordinating modified/alternate work opportunities to mitigate absences from work due to injury/illness.
• Working with other members of the Disability management team, including supporting the Employee Health Advisors, to ensure integration of services that promote the early and safe return to work for staff.
• Escalating files when necessary.
• Maintaining, monitoring, calculating and summarizing data, records and budget information.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree