People Generalist

J&J Global Fulfilment • Columbus, OH

2d • Onsite

About The Position

We're looking for a People Generalist to join our Columbus team, supporting our Head of People in creating a people-centered, values-driven culture. This is a broad, hands-on support role for someone who enjoys variety and doesn't mind moving between HR admin, employee support, and facilities coordination, ensuring seamless workplace operations. At J&J Global Fulfilment, we help hundreds of eCommerce brands grow and scale globally. Our team is fast, supportive, and proud of the work we do. We believe in teamwork, respect, safety, and celebrating success together. Following a merger at the end of 2025 with QLS Group, we are building on our established presence in the UK, Europe, and USA, with our USA operations being one of the most significant growth opportunities within the group.

Requirements

• Previous experience in an HR Generalist, HR Coordinator, or similar people-support role
• A good working knowledge of employee relations and HR best practice
• Comfortable managing front of house duties alongside HR admin, and able to juggle shifting priorities
• Highly organized, with great attention to detail
• A warm, professional, can-do approach - you're often the first face people see
• Analytical skills with proficiency in Google Sheets / Excel
• Strong knowledge of US federal and state employment laws and HR compliance requirements

Responsibilities

• Support our Head of People in delivering a people-centered, values-based culture across our 2 sites
• Support benefits administration, including processing and tracking FMLA and other leave, and managing sickness and absence records
• Be a first point of contact for employees and line managers on day-to-day HR queries, escalating more complex employee relations issues as needed
• Help deliver a smooth HR administration service - contracts, employee records, and maintaining our HR and T&A systems
• Support the recruitment process - coaching hiring managers in interviews, coordinating hourly role recruitment and keeping things moving
• Help create and maintain employment policies and processes, including attendance management
• Support a great onboarding and orientation experience for new starters
• Help plan and run employee engagement initiatives - from surveys and recognition schemes to on-site events - that keep our people connected and motivated
• Responsible for the day-to-day management of office facilities and shared spaces
• Manage front of house duties, including greeting visitors and managing visitor access

Benefits

• Healthcare, dental, vision with generous employer premium
• Company paid life insurance
• Company paid BasiCare telehealth, legal, financial, and counselling
• Above average paid time off plus paid sick time
• Team lunches, parties and events
• Mental health first aides to provide support when you may need it

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed