Generalist, People & Culture

Dorchester CollectionLos Angeles, CA
$36Onsite

About The Position

The People & Culture Generalist plays an important role in delivering and exceptional employee experience that reflects the care and service we provide to our guests. As the first point of contact in the People & Culture office, they create a welcoming and professional environment, manage incoming calls and inquiries and provide day-to-day support to employees and leaders. You will be responsible for recruiting, interviewing, and facilitating the hiring of qualified job applicants for open positions; collaborating with departmental managers to understand skills and competencies required for openings. Conducting or acquiring background checks and employee eligibility verifications. Supporting People & Culture with new hire orientation and employee recognition programs. You’ll also perform routine tasks required to administer and execute People & Culture programs including but not limited to compensation, benefits, and leaves of absence; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. This may also include handling employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Attending and participating in employee disciplinary meetings, terminations, and investigations. Maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviewing policies and practices to maintain compliance during their day. Our HR Generalists may also perform other duties as assigned. Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our People and Culture Generalist are relied upon to report these and work with several other positions to correct.

Requirements

  • 3-5 years of HR experience
  • Talent for being detail oriented
  • Talent for building relationships
  • Talent for working as a team
  • Great communication skills with a strong customer service ethic
  • Comfortably communicate in English
  • Strong interpersonal skills

Responsibilities

  • Plays an important role in delivering and exceptional employee experience that reflects the care and service we provide to our guests.
  • Acts as the first point of contact in the People & Culture office, creating a welcoming and professional environment, managing incoming calls and inquiries and providing day-to-day support to employees and leaders.
  • Responsible for recruiting, interviewing, and facilitating the hiring of qualified job applicants for open positions; collaborating with departmental managers to understand skills and competencies required for openings.
  • Conducts or acquires background checks and employee eligibility verifications.
  • Supports People & Culture with new hire orientation and employee recognition programs.
  • Performs routine tasks required to administer and execute People & Culture programs including but not limited to compensation, benefits, and leaves of absence; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Attends and participates in employee disciplinary meetings, terminations, and investigations.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance during their day.
  • Reports imperfections and blemishes and works with several other positions to correct.
  • Fulfills special requests involving employee engagement and recognition and bespoke requests.

Benefits

  • Medical/Dental/Vision Benefits
  • Pension/401k Plan
  • Sick Time
  • Vacation Time
  • Free Meals on Duty
  • Exclusive Access to a discount platform featuring 1000s of retailers
  • Employee Tiered Complimentary Stay Program -stays with breakfast included in all 9 Dorchester Collection hotels
  • 50% off at restaurants within all of our Dorchester Collection hotels
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