People Function Operations Manager

Lockton•Denver, CO

21h

About The Position

This role manages employee lifecycle operations, including onboarding, job changes, promotions, and terminations. It prepares and maintains employment documentation, supports onboarding logistics and orientation, and serves as the first line of support for Associate inquiries. The position also manages HR communications, calendars, and a shared inbox, while maintaining accurate employee records in HRIS platforms and ensuring sensitive information is handled confidentially. Working with People Function team members, the role supports data requests, reporting, and workforce analytics. It generates and analyzes reports on headcount, turnover, and compliance; identifies workforce trends and recommends improvements to HR processes and the employee experience; and helps develop reporting tools, templates, and data visualizations. The position also coordinates People Function programming, training sessions, and Associate engagement initiatives. The role is described as an entry point into People & Culture, with mentoring and training from the team. It may provide a pathway to becoming a People Business Partner, specializing in a Center of Excellence (COE), or moving into the commercial side of the business.

Requirements

Five to eight years of administration or operations experience, preferably within professional services or consulting.
Experience working with HRIS systems such as Workday, ADP, UKG, or similar.
Strong organizational skills and exceptional attention to detail.
Strong written and verbal communication skills.
Proficiency in Microsoft Excel and Microsoft Office Suite, with the ability to interpret data, identify trends, and clearly communicate insights.
Experience working autonomously and independently, taking initiative and ownership.
Legally authorized to work in the U.S. without sponsorship.

Nice To Haves

Experience with HR reporting, data analysis, or workforce analytics.
Familiarity with data visualization tools such as Power BI or Tableau.
Bachelor’s degree in Human Resources, Business Administration, or a related field.

Responsibilities

Manage employee lifecycle processes, including onboarding, job changes, promotions, and terminations.
Prepare and maintain employment documentation, including offer letters, employment contracts, and personnel change notices.
Support new-hire onboarding logistics and orientation programs.
Serve as the first line of support for Associate inquiries.
Manage HR communications, the calendar, and the shared inbox.
Maintain accurate and up-to-date employee records in HRIS platforms.
Ensure confidential and proper handling of sensitive employee information.
Partner with People Function team members on data requests, reporting needs, and workforce analytics.
Generate and analyze Associate reporting, including headcount, turnover, and compliance metrics.
Identify trends and insights from workforce data and recommend improvements to HR processes and employee experience.
Assist in developing and improving HR reporting tools, templates, and data visualization methods.
Coordinate People Function programming, training sessions, and Associate engagement initiatives.