People Experience (HR) Operations Specialist

PowerSchool Group LLC • Dallas, TX

8d

About The Position

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
Our People Experience (PX) team leads PowerSchool’s human-resources function, equipping and encouraging PowerSchoolers to reach their potential while driving business results. The PX team manages the organization’s global workforce infrastructure; supports the overall employee experience; and attracts, develops, and retains talent.
Responsibilities
The PX Operations team is responsible for performing a broad range of HR Operations functions, including HRIS management, onboarding, benefits administration, employee relations, employee records maintenance, and administering HR policies and procedures.
The team interfaces with several different functional groups across the organization, as well as third-party payroll and benefits providers.

Requirements

• 1 to 2 years of HR, shared services or or relevant and related work experience.
• Bachelor's Degree in Human Resources or equivalent years of relevant work experience.
• Travel occasionally, up to 0-5%, for key moments such as team summits, training, conferences, etc., with increased frequency during peak periods based on business demands.
• Strong organizational and time management skills
• Strong attention to detail and data accuracy
• Strong Customer Service Orientation
• Strong written and verbal communication skills

Nice To Haves

• Proficiency in Microsoft Office Products
• Familiarity with HR Processes and employee life cycle
• Experience in Case Management / Ticketing portal system a plus
• Prior experience in Workday or other HRIS system a plus

Responsibilities

• Processes employee life cycle transactions in HR systems
• Ensures all employee data is accurate, complete and compliant with company policies
• Serves as Tier 1 support for employee and manager inquiries
• Provides guidance to employees and managers on self-service functionality
• Supports service level agreements for response and resolution times.
• Assists with HR process audit and data integrity checks
• Maintains and creates documentation, job aids and SOP’s
• Provides backup support for onboarding/offboarding activities

Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level