People Experience/ HR Generalist

Yotpo•Toronto, ON

3d•CA$65,000 - CA$85,000•Hybrid

About The Position

Yotpo is seeking an Employee Experience & HR Specialist to join their People team in Toronto. This role is central to the Toronto office and a key part of the HR team, responsible for shaping the daily experience of employees across the North American sites (Toronto and New York). It's a hands-on, people-focused position that blends office management, employee experience, and HR support. The individual will ensure the office runs smoothly, create engaging employee moments, and act as the primary contact for HR-related inquiries. Additionally, they will manage the employee experience budget for North America, aiming to foster a supportive, connected, and exciting work environment.

Requirements

1-2 years of experience in HR, office management, employee experience, hospitality, or a similar people-facing role.
Strong communication skills, with a warm, approachable, and service-oriented demeanor.
Highly organized and detail-oriented, capable of managing multiple priorities.
Proactive, hands-on attitude with a willingness to take on any task.
Discretion and good judgment when handling sensitive employee information.
Based in Toronto and able to work from the office.

Nice To Haves

Experience planning events or managing budgets.
Familiarity with HR systems (e.g., HiBob) and Google Workspace.

Responsibilities

Own the employee experience budget for North American sites (Toronto and New York), managing it throughout the year.
Plan and execute events, happy hours, holiday parties, team offsites, and celebrations to build connection and culture.
Create memorable moments across the employee lifecycle, including welcoming new hires and celebrating milestones.
Partner with the New York site to ensure a consistent employee experience.
Manage the day-to-day operations of the Toronto office, including food, snacks, supplies, and equipment.
Oversee relationships with building management and vendors for maintenance and facilities issues.
Maintain an organized, welcoming, and well-stocked office environment.
Support workplace logistics such as seating, meeting rooms, and visitor experience.
Serve as the first point of contact for employee questions regarding HR policies (PTO, parental leave, health insurance, benefits, etc.).
Assist the HR team with onboarding/offboarding, HRIS data, and documentation.
Communicate HR policies and programs to employees.
Support HR projects and initiatives as the team grows.