People Data & Strategy Analyst

City of New York • New York, NY

2d

About The Position

The Department of Social Services (DSS), comprising the New York City Human Resources Administration and Department of Homeless Services, serves New Yorkers through benefits, homelessness prevention, and related services. Human Resources Solutions supports the human resources needs of DSS, HRA, and DHS through strategic partnership and collaboration, with the goal of developing an inclusive, motivated, and client-centered workforce.

Under the supervision of the Executive Director of Human Resources Information Systems and Workforce Analytics, the People Data & Strategy Analyst provides analysis and supports operational, procedural, and workforce analyses. The role uses data insights to inform strategic actions and applies advanced analytics and strategic decision-making to help improve the efficiency, effectiveness, and performance of people operations. The Analyst conducts research, analyzes data, and helps develop data-driven strategies for process improvement and operational effectiveness, using data tools and technologies to develop workforce strategies and initiatives.

Human Resources Solutions is recruiting one Staff Analyst Level II for this position. Applicants must be permanent in the Staff Analyst civil service title or permanent in a comparable title eligible for a 6.1.9 title change. The stated schedule is 9 to 5.

Requirements

• Applicants must be permanent in the Staff Analyst civil service title or permanent in a comparable title eligible for a 6.1.9 title change.
• Meet one of the listed Staff Analyst qualification pathways: a qualifying master's degree or Juris Doctor; a bachelor's degree and two years of qualifying full-time professional experience; an associate degree or 60 semester credits and four years of qualifying experience; a high school diploma or equivalent and six years of qualifying experience; or an equivalent combination of education and experience.
• Qualifying professional experience may include budget administration, accounting, economic or financial administration or research; management or methods analysis, operations research, organizational research or program evaluation; or personnel/public administration and related fields listed in the posting.
• College education may substitute for professional experience at the rate of 30 semester credits for one year of experience; all candidates must have a high school diploma.

Responsibilities

• Develop and maintain the Chief People Officer dashboard booklet monthly, producing visualizations and workforce insights to support strategic decisions by HRS and Office of Labor Relations leadership.
• Respond to ad hoc HR data requests and special projects by gathering, validating, and analyzing relevant data and delivering clear insights and recommendations.
• Analyze and interpret workforce data related to recruitment, onboarding, offboarding, discipline, employee leave, retirements, and workplace injuries, and provide insights to the Executive Director.
• Design and produce data visualizations, reports, and executive presentations that communicate recommendations based on complex workforce data and operational findings to senior leadership.
• Develop training materials and instructional videos to support staff adoption of new processes and systems and improve operational efficiency and consistency.
• Conduct HR-focused research and operational analysis to identify process gaps, improve workflows, and support data-informed solutions for HR programs and services.
• Collaborate with HR teams, leadership, and operational stakeholders to identify workforce challenges, analyze data, and develop recommendations supporting HR strategy and operational effectiveness.
• Coordinate and manage HR-related projects across functional areas, supporting project planning, tracking progress, and ensuring timely completion of deliverables.
• Supervise and guide interns and temporary staff, ensuring timely and accurate completion of data analysis, reporting, and project deliverables.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED