People & Culture Supervisor

Crescent CareersHouston, TX
Onsite

About The Position

The People & Culture Supervisor will support the People & Culture department with a primary focus on new hire onboarding, orientation, training, and team member development. This highly visible role will help create a welcoming and engaging experience for new hires while supporting a culture of continuous learning throughout the hotel. The Supervisor will partner closely with hotel leaders to identify training needs, reinforce service standards, and help team members understand our culture, brand expectations, and commitment to exceptional guest experiences. This position will also assist with general People & Culture functions, team member engagement initiatives, recognition programs, internal communications, and other HR-related responsibilities as needed. We’re looking for someone who can make onboarding more than a process—someone who can make a new team member’s first days with our hotel feel welcoming, engaging, organized, and inspiring. Welcome the talent. Build the culture. Develop the team that delivers exceptional hospitality.

Requirements

  • Enthusiastic facilitator
  • Strong communication skills
  • Strong organization skills
  • Strong presentation skills
  • Genuine enjoyment in helping others learn and succeed

Nice To Haves

  • Previous Human Resources experience
  • Previous Learning & Development experience
  • Previous training experience
  • Previous hotel operations experience
  • Previous Hilton experience
  • Familiarity with Hilton culture
  • Familiarity with Hilton brand standards
  • Familiarity with Hilton systems
  • Familiarity with Hilton training programs

Responsibilities

  • Coordinating the onboarding process
  • Facilitating new hire orientation
  • Supporting departmental and hotel-wide training programs
  • Maintaining training records
  • Ensuring required learning and compliance training is completed
  • Identifying training needs
  • Reinforcing service standards
  • Helping team members understand our culture, brand expectations, and commitment to exceptional guest experiences
  • Assisting with general People & Culture functions
  • Assisting with team member engagement initiatives
  • Assisting with recognition programs
  • Assisting with internal communications
  • Assisting with other HR-related responsibilities as needed
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