People & Culture/Ops Administrative Coordinator

Crescent Careers • New York, NY

2d • Onsite

About The Position

The NoMo SoHo is seeking an experienced People & Culture/Administrative Coordinator. Under new ownership and slated for renovation in 2027, this is a fantastic opportunity to support the team as we set a new course for NoMo SoHo. Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. This on-site position reports directly to the Director of People and Culture, with oversight from hotel General Manager. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members

Requirements

• 2+ years of related experience in the hospitality or related industry required.
• High attention to detail.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work in a fast-paced, luxury hospitality environment.

Nice To Haves

• Bachelor’s degree in human resources, Business Administration preferred

Responsibilities

• Serve as a point of contact for associates by responding to requests and inquiries, resolving concerns when possible, and escalating matters to the Director of People and Culture as appropriate.
• Oversee weekly payroll process.
• Ensure all outstanding time punch edits for each pay period are reconciled on a daily basis and follow up with managers for assistance.
• Create or update Human Resource bulletin boards and other posting locations as needed.
• Ensure required postings are current and up to date.
• Assist with associate events and recognition, as needed, e.g. Rising Star program, Anniversary Awards program, hotel brand required meetings, etc.
• Support the administration of Workers’ Compensation claims, including filing, tracking, and communication, and ensure the Director of Human Resources is informed of all modified duty assignments.
• Maintain accurate associate files and other HR records including leave administration.
• Schedule and hold orientation sessions for new hires and prepare necessary paperwork.
• Coordinate all other pre-selection activities, including background checks; reference checks, etc., to ensure compliance with all Company policies and procedures.
• Ensure all new hires and existing associates possess proper employment eligibility.
• Maintain up-to-date associate records and HR documentation.
• Responsible for the administrative support of the Hotel Ops department including scheduling meetings and preparing written communications including generating meeting minutes, compiling weekly/monthly reports, visitors lists, reports,
• Oversee the creation and maintenance of accurate records and documentation related to operations.
• Assist in the development and implementation of operational policies and procedures.
• Prepare department correspondence and memos as needed.
• Perform any other job related duties as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level