People & Culture Operations Coordinator

Yonge Street Mission•Toronto, ON

2d•Hybrid

About The Position

Yonge Street Mission (YSM) is a non-profit Christian organization dedicated to ending chronic poverty in Toronto. Since 1896, YSM has been transforming lives through holistic programs and services, offering wrap-around support to vulnerable youth, families, adults, and communities, enabling them to move from surviving to thriving. YSM seeks diverse staff who are passionate about their mission, believe in treating everyone with dignity and respect, and have a heart for those in need. This role is for a purpose-driven and dedicated People & Culture Operations Coordinator who will be an integral part of the People and Culture (P&C) team. The coordinator will optimize the efficiency and effectiveness of P&C processes and service delivery, positively impacting the employee experience throughout the employee life cycle. Reporting to the Supervisor-Generalist, People & Culture, this role provides direct support to YSM staff in various HR areas, including recruitment, onboarding, employee engagement, benefits administration, training and development, and legislative compliance.

Requirements

College diploma or university degree in HR Management, Business Administration or Psychology
2-3 years’ solid HR experience
Demonstrated interest in HR, evidenced by relevant certifications or active participation in professional associations; CHRP-designated or in progress a strong asset
Working knowledge of the HR management function and processes
Working familiarity of the Ontario Employment Standards Act, Accessibility for Ontarians with Disabilities Act, Ontario Health and Safety Act, and Ontario Human Rights legislation
Excellent communication skills (verbal and written)
Demonstrated proactive and effective client service orientation
Demonstrated analytical and problem-solving skills
Demonstrated ability to deal with sensitive issues with confidentiality, tact, diplomacy, empathy and compassion
Strong project coordination and execution skills
Ability to work effectively - both independently and within a team environment - and with good time management to successfully manage multiple priorities
Keen attention to detail with an eye for accuracy and completeness of data or documentation
Strong initiative with the ability to learn new skills and adapt to changing environment and technology
Awareness of and sensitivity to issues of equity, inclusion and diversity
Proficiency with MS Office, BambooHR (or other HRIS systems), G-Suite and tools/apps for collaboration
Demonstrated personal commitment to and understanding of the mission and values of YSM

Nice To Haves

CHRP-designated or in progress a strong asset

Responsibilities

Coordinates staff onboarding, including pre-employment background checks
Liaises with and supports hiring managers in the screening and selection of potential talent, including job postings, screening calls and reference checking
Liaises with key departmental staff regarding staff onboarding, offboarding and other staff processes
Facilitates staff comprehension of, and adherence to P&C policies and procedures in compliance with relevant employment legislation, escalating unique or complex inquiries to senior-level members of the P&C team
Provides technical support to staff regarding YSM’s HR system (BambooHR)
Maintains accurate and up-to-date HR documentation and data, including benefits records, employee files and tracking systems
Drafts P&C communications and documentation such as employment contracts
Delivers benefits orientation sessions for new staff
Processes benefits enrolments, coverage changes, and terminations while liaising with insurance providers
Coordinates P&C staff events (e.g. training, staff recognition awards, new staff consecration) and related activities such as feedback surveys
Provides support in advancing YSM’s values, diversity, equity and inclusion principles, and Biblical foundations
Creates, reviews and edits a variety of P&C confidential materials, conducts research, and exercises sound judgment in handling confidential information
Serves as P&C representative on the Joint Health and Safety Committee
Supports P&C projects and initiatives

Benefits

Values-based and highly collaborative and engaging work environment
High value on staff’s mental health and well-being
Meaningful, innovative and impactful work
Opportunities to make a difference in the lives of children, families, and the community
Flexible hybrid work arrangements
Competitive Total Rewards compensation package
Group RRSP matching
Annual leave
Paid personal days
Comprehensive health and dental care coverage
Employee and Family Assistance Program that includes counselling services by Christian professionals
Numerous other perks