People & Culture Coordinator (Human Resources)

AccorHotel•Washington, DC

1d•$28 - $31•Onsite

About The Position

Reporting to the Assistant Director of People & Culture, the People & Culture Coordinator is responsible for ensuring all our internal and external guests feel welcome and receive professional, exceptional service. This position plays an integral role in the organization, and efficiency of the People & Culture office, managing administration, communication, and flow of the office. With incredible attention to detail, time management skills and follow through you will provide a seamless experience to current and incoming employees.

Requirements

Proven ability to maintain professionalism in a highly confidential environment and to deal with all visitors with tact, diplomacy and warmth
Exceptional interpersonal and communication skills, both written and verbal
Proven ability to work in a busy, fast paced environment;
Highly organized, results-oriented with the ability to be flexible and work well under pressure
Excellent computer skills, proficient with MS Office (Word, Excel, Outlook), and Presentation skills
Excellent organizational skills with particular attention to details and a self-starter;
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected
Create an environment where colleagues are empowered, supported and recognized
Applicants must be able to provide proof that they are legally able to work in the United States.

Nice To Haves

University or College degree in Human Resources or related field an asset;
Knowledge of US Employment law an asset

Responsibilities

Establish an atmosphere where people don’t want to leave work for ‘fear of missing out’
Share similar values that align with: respect, belonging, integrity, empowerment, excellence
Respond to varied colleague inquiries in a professional and friendly manner
Assist eligible colleagues with the pretty terrific benefit package we offer
Share in celebrating all the great things the amazing colleagues do on a daily basis, ensure to communicate that as well
Assist with employee communication including hotel happenings, internal training schedule and social media
Maintain the daily flow of administration duties and documents, ensure they follow Brand and Hotel policies, ensuring complete confidentiality in all matters
Prioritize all phone calls and in-person visitors ensuring timely follow up
Assist with all areas of the recruitment process.
Maintain accurate employee records, through all related data systems, including bi-weekly payroll, benefits, monthly reporting.
Coordinate new employee paperwork including administration related to onboarding
Administer new hire orientation as directed with People & Culture Manager & Director
Ensure a clean and safe working environment, participating in any ongoing safety programs;
Process Workers Compensation claims, manage STD, LTD requests
Assist in maintaining high levels of employee satisfaction and team spirit.
Support hotel committees and organizing colleague functions, such as but not limited to, townhalls, DEI events, recognition and celebration events, including the legendary Annual Colleague Holiday Party
Assists with other operations of the People & Culture Office as needed

Benefits

complimentary upgrades
extended stays
discounted stays across Fairmont & Raffles properties
special dining and wellness discounts
Paid Time Off
Medical, Dental and Vision Insurance
401K
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Discounted rates at in house gym
Employee Assistance Program
Discounted rates on local city bikes membership
Discounted Pet Insurance
Life & ADD insurance
Short term Disability Insurance