People & Culture Coordinator

Proper Hospitality Careers•Santa Monica, CA

2d•Onsite

About The Position

This role serves as a crucial support function within the People & Culture (P&C) department, focusing on recruitment coordination, new hire onboarding, associate support, translation services, and administrative duties. The coordinator will be responsible for managing various aspects of the employee lifecycle, ensuring a positive and compliant experience for all associates. A key aspect of this role is providing bilingual support in both English and Spanish, facilitating communication and ensuring equal access to information and resources for all team members, particularly within a hotel or hospitality environment.

Requirements

Minimum 2 years of people & culture experience in a hotel or hospitality environment
Full bilingual proficiency in English and Spanish, both written and spoken
Proven experience supporting recruitment, background checks, and onboarding processes
Exceptional organizational skills with strong attention to detail and accuracy
Strong time management skills and ability to manage multiple tasks simultaneously in a fast-paced environment
Excellent interpersonal and communication skills; warm, approachable, and professional demeanor
Demonstrated ability to lead by example and model company values
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Working knowledge of California employment law and labor regulations
Ability to handle sensitive information with the utmost discretion and confidentiality

Nice To Haves

Associate’s degree in people & culture, Business Administration, or a related field
PHR, SHRM-CP, or equivalent P&C certification
Experience with applicant tracking systems (ATS) and background screening platforms
Prior experience in a multi-outlet or full-service hotel environment
HRIS experience

Responsibilities

Post open positions across job boards, hotel career page, and internal channels in both English and Spanish.
Screen applications, coordinate interview scheduling with hiring managers, and communicate with candidates in a timely manner.
Initiate and track background checks and pre-employment screenings through the designated vendor.
Maintain accurate applicant tracking records and provide status updates to hiring managers.
Assist with drafting offer letters and coordinating pre-hire paperwork.
Coordinate all onboarding logistics including new hire paperwork, I-9 verification, benefits enrollment, and system access setup.
Conduct new hire orientation in English and Spanish, ensuring all team members fully understand company policies, culture, and expectations.
Partner with department managers to ensure a smooth and welcoming first-day experience for all new associates.
Track completion of required onboarding documents and training certifications.
Serve as a welcoming, approachable first point of contact for associate inquiries regarding benefits, policies, payroll, scheduling, and P&C matters.
Respond to associate requests promptly and professionally in both English and Spanish.
Assist with employee relations matters by listening actively, escalating concerns appropriately, and maintaining strict confidentiality.
Support recognition programs, associate events, and engagement initiatives.
Provide live interpretation and translation for Spanish-speaking associates during meetings, trainings, disciplinary conversations, and P&C investigations.
Translate P&C documents, policies, notices, job postings, and communications from English to Spanish and vice versa.
Ensure all Spanish-speaking team members have equal access to information, resources, and P&C support.
Assist leadership with culturally sensitive communication to the Spanish-speaking workforce.
Maintain organized and up-to-date employee files, records, and P&C databases in compliance with company policy and applicable law.
Process P&C administrative tasks including status changes, employment verifications, and people & culture system data entry.
Prepare reports, track key P&C metrics, and support compliance with federal, state, and local employment regulations.
Manage P&C department calendar, correspondence, and filing systems.
Support P&C Director and P&C team with special projects and department initiatives as assigned.