People & Culture Coordinator - Hybrid (Markham, ON)

Sentrex Health Solutions • Markham, ON

1d • CA$50,000 - CA$60,000 • Hybrid

About The Position

Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. They provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. This role reports to the People and Culture Manager and is responsible for supporting several aspects of the Human Resources function, including benefits administration and training, HRIS troubleshooting, reporting, leave management, and Health and Safety. The coordinator will also act as the first point of contact for general HR inquiries.

Requirements

• Post-Secondary education in Human Resources, or related field of study.
• Excellent written and verbal communication skills are a must.
• Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment.
• Must be resourceful and have strong problem-solving skills.
• Customer service-oriented mindset to support employees and People and Culture stakeholders.
• Strong attention to detail with a desire to simplify and streamline processes and procedures.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Demonstrated proficiency in Microsoft Office applications, particularly in Excel, PowerPoint, Word, Teams and SharePoint.
• Ability to be efficient with timelines and deadlines.
• Strong ability to work effectively with confidential and sensitive information is essential.

Nice To Haves

• Bilingual proficiency in both English and French is an asset, though not required.
• A minimum of 1+ years of related Human Resources experience – including HRIS, onboarding, benefits, employee inquiries, etc. within a progressive, fast-paced environment is considered an asset.

Responsibilities

• Provides administrative support to the People and Culture team with event/team building coordination, preparation for distribution/mailing of materials, preparation of PowerPoint presentations, HR reports, and other materials for HR/People Leaders meetings.
• Conducts on-going education for new hires on Sentrex benefits program.
• Provides daily HRIS system support to employees and managers as needed.
• Inputs new hire employees and creates new employee folders in the HRIS.
• Identifies issues and applies judgment to find proactive solutions within our HR system.
• Administers employee changes and updates employee information in HRIS (as required).
• Maintains accurate employee records in the HRIS by completing regular data audits, correcting discrepancies, and coordinating updates with payroll and other stakeholders to ensure data integrity.
• Tracks employee status changes such as promotions, role changes, departures and leave of absences.
• Act as the first point of contact by providing a timely response to general HR inquiries received in the HR inbox and/or redirects emails to the appropriate HR personnel.
• Identifies opportunities to streamline or automate processes to continuously improve service delivery.
• Prepares letters (verification of employment) as requested by employees.
• Process and maintain HR related documents and files, including electronic files.
• Supports and participates in Health and Safety initiatives and practices in the workplace, including adherence to applicable legislative requirements (i.e. OHSA, WSIB, etc.) and Company safety policies and procedures.
• Interprets policy and benefit information when responding to questions from employees.
• Manages the coordination of translation services for the People and Culture team as requested.
• Supports the People and Culture team with the distribution of regular communications and updates that are pertinent to employees and people leaders.
• Assist with ad hoc requests from the People and Culture team.
• Always maintain a high level of confidentiality.
• Additional duties as assigned by the manager.

Benefits

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree