People & Culture Business Partner

Emancipet • Austin, TX

1d • Hybrid

About The Position

The People & Culture Business Partner serves as a trusted advisor to leaders across clinic and shared services teams. This role sits at the intersection of people, performance, and mission, helping leaders navigate complex people challenges while building healthy, sustainable, and high-performing teams. The individual will work closely with leaders in real moments, coaching through tough conversations, strengthening team dynamics, and ensuring people practices reflect both Emancipet's values and the realities of delivering care and support services in a fast-paced, resource-conscious environment.

Requirements

• 5-8 years of total HR experience, including at least 3 years as an HR Business Partner, People Partner, or in a similar role supporting frontline, clinic, or shared services teams.
• 3+ years of hands-on Employee Relations experience (investigations, conflict resolution, disciplinary processes, terminations) with sound judgment and a human-centered approach.
• 3+ years coaching and influencing managers and leaders at multiple levels, with demonstrated outcomes (improved performance, reduced turnover, stronger team dynamics).
• Proven ability to balance empathy and accountability in complex, emotionally nuanced situations (examples from past ER or leadership coaching preferred).
• 2+ years applying people analytics to inform decisions—building/interpreting dashboards and translating data into clear, actionable insights for leaders.
• Clear, thoughtful communicator who builds trust quickly with managers, peers, and frontline staff.
• Deep alignment with Emancipet’s mission and values and demonstrated commitment to equity, inclusion, and service to underserved communities.

Responsibilities

• Build strong, trust-based relationships with leaders across clinic and shared services teams.
• Coach managers through day-to-day leadership moments, including feedback, team dynamics, and decision-making.
• Support leaders in navigating difficult conversations with clarity, care, and accountability.
• Strengthen leadership capability to foster inclusive, engaged, and resilient teams.
• Lead employee relations matters including investigations, conflict resolution, and disciplinary processes.
• Support terminations with consistency, fairness, and dignity.
• Ensure policies are applied equitably while balancing compliance with compassion.
• Identify and mitigate organizational risks in alignment with employment law and best practices.
• Partner with leaders on goal setting, performance reviews, and development planning.
• Support performance improvement processes and career pathing conversations.
• Contribute to workforce planning, succession discussions, and capability building across clinic and shared services functions.
• Lead engagement survey efforts, from administration to insight generation and action planning.
• Analyze exit feedback, retention trends, and team sentiment to identify patterns and risks.
• Partner with leaders to design targeted interventions that improve team health and employee experience.
• Build and interpret dashboards across key metrics.
• Translate data into clear, actionable insights for leaders.
• Support adoption and use of people systems and tools to strengthen decision-making.
• Support leaders through change, including organizational shifts, new programs, and policy updates.
• Help ensure People initiatives are meaningfully adopted across clinic and shared services environments.
• Tailor approaches to meet the realities of frontline and distributed teams.
• Provide guidance on internal equity, promotions, and compensation decisions.
• Partner with leadership to ensure fair and mission-aligned pay practices.
• Embed inclusive practices into everyday team operations and leadership behaviors.
• Support initiatives that foster belonging and reflect the communities we serve.

Benefits

• Generous Paid Time Off – 9 paid holidays and 120 hours of PTO, increasing with tenure, with the ability to roll over 40 hours each year.
• 401(k) Plan – Emancipet match of 50% of your contribution, up to 5% of your annual pay.
• Health Insurance – 100% Emancipet-paid coverage for employees and their children, with zero co-pays, zero out-of-pocket expenses, and most common prescriptions at $0.
• Dental & Vision Insurance – 100% Emancipet-paid coverage for employees and their children.
• Telehealth – 100% Emancipet-paid telehealth for your entire household, partner/spouse, and all children under 26, regardless of insurance status. This provides $0 visits for urgent care, mental and behavioral health care, pharmacy, and health advocacy services.
• Life AD&D Insurance – 100% Emancipet-paid employee coverage, including estate planning service, travel assistance, and identity theft protection.
• Voluntary Benefits – Additional coverage options, including accident, cancer, supplemental life, short- and long-term disability, and more.
• $324 per year in free services or products through Emancipet.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed