People Compliance Lead (Remote)

ezCater, Inc•Boston, MA

3d•Remote

About The Position

ezCater is seeking a People Compliance Lead to join their People Operations & Systems team. This is a remote, dedicated role responsible for designing, operationalizing, and continuously improving programs, controls, and policies to ensure workforce management compliance and audit readiness. The Lead will report to the Senior Manager of People Operations & Systems and collaborate with various cross-functional teams including People, Legal, and IT & Security. The role involves proactively identifying risks, monitoring changes in employment laws and best practices nationwide, and prioritizing initiatives to maintain compliance. The position aims to bridge policy and practice, ensuring ezCater stays ahead of emerging requirements while enabling a positive employee experience. This is a high-impact role that will significantly influence the company's People programs as ezCater grows.

Requirements

6+ years of experience in a people compliance function at a high-growth tech company.
Strong proficiency in U.S. employment laws and regulatory frameworks, including statutory compliance best practices related to PTO, FMLA, ADA, HIPAA, FLSA, and EEO.
Demonstrated comfort monitoring change and exercising accurate judgment regarding when to partner with or seek clarification from legal.
Track record of designing and conducting audits, reporting on findings, and developing actionable recommendations.
Familiarity with HRIS, ATS, and other people-related platforms across compensation, payroll, benefits, learning, and performance & engagement.
Demonstrated ability to translate regulatory and policy requirements into scalable processes and documentation that non-experts can follow.
Ability to explain complex topics simply and influence stakeholders at all levels.
A strategic mindset coupled with a desire to get into the details and execute.
Strong attention to detail, an entrepreneurial mindset, and a bias toward action.
Ability to thrive in an environment with shifting priorities and, at times, ambiguity.
Sharp analytical skills with a proven ability to interpret compliance data, spot trends, identify risks, and implement actionable improvements at scale.
Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable.

Nice To Haves

Experience with UKG Pro, UKG Ready, and Greenhouse is ideal.

Responsibilities

Develop and maintain a People Compliance roadmap covering areas like onboarding, I-9/E-Verify, pay transparency, policy attestations, and training, ensuring timely and high-quality execution of initiatives.
Support the preparation and submission of federal employment reports and required workforce filings in collaboration with People Team stakeholders.
Monitor federal, state, and local employment laws and regulations, partnering with Legal and functional leaders to evolve programs and policies, including the maintenance of the Employee Handbook and associated documentation.
Build and maintain Standard Operating Procedures (SOPs) and documentation that translate compliance requirements into simple, repeatable steps for a consistent and streamlined employee experience.
Establish and maintain a central repository for people-related policies, SOPs, and employee-facing documentation, including the Employee Handbook, workplace notices, and code of conduct.
Define and track attestations and acknowledgements, including who needs to sign what, when, and how to evidence completion, and maintain archival records.
Ensure core people systems (HRIS, ATS, compensation, performance & engagement, benefits, and learning) are configured in alignment with policy and compliance requirements, particularly regarding record management and documentation.
Partner with HRIS, People Analytics, and IT/Security to define and monitor controls related to data and user access, data quality, retention, and audit logs for employee data.
Design, execute, and maintain an auditing cadence across people systems, identify gaps and risks, and own report findings and remediation plans in partnership with People and Legal stakeholders.
Serve as a first-line escalation point for People-related compliance issues and investigations, coordinating with Legal and other stakeholders as needed.
Partner with Legal, Security, and Procurement on due diligence and ongoing monitoring of People-related vendors, ensuring appropriate contractual protections, data processing agreements, and certifications are documented and accessible for audits and customer inquiries.