People and Compliance Site Lead

Nuro•Santa Clara, CA

20h•Onsite

About The Position

Nuro is seeking a People and Compliance Site Lead for its Santa Clara, CA Operations & Vehicle Facility. This on-site role is crucial for ensuring daily operational efficiency, workforce readiness, and compliance with site standards and regulations. The Lead will partner with site leadership to observe work processes, audit systems, and proactively identify risks related to safety, compliance, and execution. The goal is to address issues before they escalate, ensuring smooth operations without directly handling employee relations investigations.

Requirements

3+ years in operations, safety, compliance, or similar site-based roles
Experience in fast-paced or 24/7 environments
Strong judgment and ability to operate independently in real-time fluid situations
Experience with audits, inspections, or process reviews
Ability to identify patterns and root causes across operational issues
Clear communicator who can document and escalate effectively
Comfortable influencing without direct authority
Professional and discreet in sensitive situations
Willingness to work on-site with occasional off-hours support

Nice To Haves

Experience administering drug tests in a regulated environment, including proper handling, documentation, and compliance with applicable protocols
Experience in logistics, transportation, warehousing, or similar environments
Familiarity with safety protocols (e.g., fitness-for-duty, reasonable suspicion)
Experience working cross-functionally with EHS, HR, or Safety teams
Background in high-growth or scaling environments

Responsibilities

Monitor day-to-day site execution, workforce readiness, and adherence to policies and procedures.
Conduct regular observations and audits across shifts to identify gaps in operations, safety, and manager consistency.
Administer on-site drug screenings and readiness checks in line with company policy.
Perform audits across attendance, onboarding, training completion, and documentation quality.
Identify patterns, risks, and process breakdowns; document and escalate as needed.
Flag fitness-for-duty concerns and initiate appropriate escalation.
Partner with frontline managers to drive corrective actions and track follow-through.
Maintain clear documentation of observations, issues, and trends.
Conduct breakroom and team space facility audits and communicate any findings with the workplace team.
Assist with post shift-supervisor timecard audit review and to ensure that team time edits are all submitted on-time.
Co-lead team chat sessions with site leads to gather valuable team feedback and assist in developing team action plans.
Assist site leads with review of attrition data and provide insights and support follow-up to address trends.
Leverage and implement AI tooling to improve workflows, reporting and controls activity to maximize site operations and compliance.
Provide regular insights to site leadership and HRBPs on risks and improvement opportunities.