People & Business Support Manager

Steuben Foods•Elma, NY

12h

About The Position

Steuben Foods is seeking a People & Business Support Manager to support hospitality and meetings, People Operations, Business Development, and school outreach and recruiting. The role supports conference-room preparation, food and refreshment coordination, restaurant, catering and venue arrangements, visitor and customer welcomes, company events, employee appreciation activities, and leadership meetings. The manager supports the Chief People Officer and HR team with scheduling, onboarding logistics, paperwork and day-to-day administrative work. The position also assists with employee engagement, recognition, culture activities, and internal communications such as announcements and newsletters. For Business Development, the role supports customer visits, plant tours and meeting preparation by preparing visitor itineraries and meeting materials, coordinating customer meeting and business review logistics, and tracking follow-up items. The position represents Steuben Foods at local trade schools, technical colleges and professional schools; attends career fairs and school events; and builds relationships with career services staff and instructors. It helps coordinate internships, job shadowing, student plant tours and other programs, and works with HR to connect interested students and graduates with open positions.

Requirements

Excellent organizational and time-management skills.
Strong interpersonal, written and verbal communication skills.
Professional, approachable and service-oriented demeanor.
Ability to manage multiple priorities and respond effectively to changing business needs.
Strong attention to detail and follow-through.
Ability to handle confidential employee and business information appropriately.
Comfort representing the company at schools, recruiting events and community functions.
Proficiency with Microsoft Outlook, Word, Excel, PowerPoint and Teams.
Ability to work independently while collaborating effectively across departments.

Nice To Haves

Associate's or bachelor's degree in Human Resources, Business Administration, Hospitality, Communications, Event Management or a related field preferred.
Three or more years of experience in HR support, business administration, hospitality, recruiting coordination, event planning, executive support or a related role preferred.
Experience working in a manufacturing or fast-paced business environment is a plus.
Experience coordinating business meetings, events, customer visits, recruiting events or employee activities strongly preferred.
Experience with Paycor or another HRIS/ATS platform is a plus.

Responsibilities

Prepare conference rooms for meetings and coordinate food, refreshments, restaurants, catering and venues.
Welcome visitors and customers.
Assist with company events, employee appreciation activities and leadership meetings.
Support the Chief People Officer and HR team with scheduling, onboarding logistics, paperwork and day-to-day administrative work.
Assist with employee engagement, recognition, culture activities and internal communications, including announcements and newsletters.
Support customer visits, plant tours and meeting preparation for the Business Development team.
Prepare visitor itineraries and meeting materials, coordinate customer meeting and business review logistics, and track follow-up items.
Represent Steuben Foods at local trade schools, technical colleges and professional schools, and attend career fairs and school events.
Build relationships with career services staff and instructors.
Help coordinate internships, job shadowing, student plant tours and other programs.
Work with the HR team to connect interested students and graduates with open positions.