People Business Partner

Zscaler•San Jose, CA

7d•Hybrid

About The Position

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role As a People Business Partner supporting our Technology portfolio, you will serve as the primary strategic and tactical point of contact for leaders across our Product, Engineering, AI, Innovation and IT functions. In this role, you will translate high-level people strategies into actionable plans that fuel an AI enabled organization optimizing team health, engagement, and performance across high-growth technical teams. You will leverage data-driven insights to build deep leadership relationships, facilitate talent workflows, and operationally embed core organizational values at every level.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
Bachelor's degree in Human Resources Management, Organization Behavior, Business Administration or a related business discipline or equivalent professional experience
7+ years of progressive HR experience directly managing and supporting end-to-end employee lifecycle processes
Proven experience operating within a fast-paced, high-growth technology corporate environment
Documented experience designing, standing up, or implementing AI-enabled talent strategies

Nice To Haves

Experience utilizing generative AI tools or advanced predictive workforce analytics to design data-driven talent mapping, augment performance workflows, and optimize organizational health across technical teams
Direct HR experience partnering with complex engineering, product, or technical functions
Functional knowledge of technical operating models, including Sprint cycles, DevOps methodologies, and AI production workflows

Responsibilities

Provide data-led coaching and guidance to people managers on performance management, career development framework execution, and team dynamics
Lead the end-to-end rollout of core People & Culture initiatives, including Annual Reviews, Compensation Planning, and Engagement Surveys, tailoring delivery specifically for technical workflows
Track, analyze, and drive key talent metrics—including attrition and promotion rates—to identify organizational trends and deliver proactive solutions to leadership
Partner directly with the People Relations team and business leaders as a neutral advocate to investigate and resolve complex employee relations matters with high discretion
Identify workflow and lifecycle friction points to streamline internal People & Culture processes, directly optimizing the developer and engineering employee experience