About The Position

QSIC is an Audio + AI company redefining what in-store means for retailers and brands worldwide. We use intelligent audio to drive real, measurable commercial outcomes — and we move fast. We're building something genuinely new, and the people behind it matter enormously to us. We're now looking for our second People hire. Not a number. Not a backfill. A pivotal role that shapes what QSIC feels like to work at as we scale. You'll be the on-the-ground HR presence for our US teams — a trusted partner to senior leaders, a hands-on operator, and a builder of the infrastructure that makes QSIC a great place to work. Reporting to the Head of People located in Australia, you'll own the full employee experience for your client groups: from that first conversation with a candidate, through onboarding, performance, development and everything in between. This is not a role where you maintain what already exists. Most of what you'll build doesn't exist yet.

Requirements

  • Around 5 years of HR generalist or HRBP experience — ideally a mix of operational HR and business partnering.
  • Real experience building HR processes from scratch in a scaling or start-up environment.
  • Solid knowledge of US employment law and benefits administration (health plans, 401(k), leave compliance).
  • A track record running full-cycle recruitment across different functions.
  • Confidence as a trusted advisor to senior leaders — you say what needs to be said, clearly and respectfully.
  • Comfort with ambiguity, and genuine energy for a role with real ownership.

Nice To Haves

  • Experience in a global, distributed company.
  • Familiarity with HRIS platforms and people data.

Responsibilities

  • Business Partnership: Day-to-day HR partner to senior US leaders — coaching, guidance, and the honest conversations that matter. Support on performance, employee relations, and workforce planning. Translate global people strategy into local action, with real judgment and context.
  • Talent and Recruitment: End-to-end recruitment for your US client groups — briefing, sourcing, assessing, closing. Partner with hiring managers to find and land the right people, not just the available ones. Help build an employer brand that makes talented people want to work here.
  • People Operations: Own US benefits administration: health, dental, vision, 401(k), leave programs, vendor relationships, renewals, and compliance. Handle the day-to-day that keeps things running: contracts, onboarding, offboarding, employment verifications, PEO administration.
  • Programs and Projects: Design and deliver onboarding and offboarding experiences people actually remember positively. Partner on global cyclical programs: compensation reviews, engagement surveys, performance cycles. Turn informal processes into something consistent, scalable, and useful. Support new market expansion from a people and operations perspective.

Benefits

  • health
  • dental
  • vision
  • 401(k)
  • leave programs
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