People and Culture Manager

Navy Pier•Chicago, IL

4d•Hybrid

About The Position

The People & Culture Manager will manage the day-to-day duties and responsibilities of the People & Culture Department. This role oversees the payroll function, coordinates recruitment and hiring processes, manages onboarding and training, serves as the primary point-of-contact for benefit administration, coordinates the performance management process, and maintains HRIS systems. The position ensures compliance with employment laws and regulations, prepares job descriptions, and generates HR reports. The role offers growth opportunities within a mission-driven organization, with potential progression to People & Culture Director.

Requirements

Bachelor’s degree with an emphasis in Human Resources, Business Administration, or related field and/or equivalent experience.
Minimum of four to six years of progressive Human Resources experience.
Demonstrated experience in sourcing, screening, interviewing, and hiring.
Demonstrated experience in benefits program administration.
Demonstrated experience in performance management.
Demonstrated experience in payroll processing.
Demonstrated experience in employee and labor relations.
Demonstrated experience in training and development.
Working knowledge of HR functions, e.g., benefits administration, employee relations, payroll processes, etc.
Demonstrated success recruiting for diverse positions.
Efficient time management skills with a proven ability to meet deadlines.
Excellent organizational skills and attention to details.
Effective communication and interpersonal skills.
Ability to work collaboratively with all departments and levels of the organization.
Ability to act with integrity, professionalism, and confidentiality.
Working knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite.
Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems, i.e., Employco, Hireology and Ultimate Kronos Group (UKG) Workforce Ready.
Ability to provide proactive leadership in the HR function and across the organization.

Nice To Haves

PHR or SHRM-CP certification (preferred, but not required) or able to acquire within the first year of employment.
Experience preferably at a non-profit, cultural institution, and/or within the tourism industry.

Responsibilities

Oversees the payroll function, analyzing time records and working with a third-party service provider to ensure the integrity of full-cycle bi-weekly payrolls.
Responds to employee inquiries regarding paychecks and works with appropriate internal department supervisors and/or external software vendors to resolve issues and correct discrepancies.
Implements and advocates sound payroll practices and procedures in conjunction with the Finance Team and third-party service provider.
Manages the exempt and non-exempt recruitment and hiring process, including posting, initial resume review, applicant acknowledgments and communications, background checks, drug screens, and professional reference checks.
Prepares offer and benefit packets and other employee-related information.
Manages the new hire orientation, onboarding, and training of new employees on HR-related processes and systems.
Responsible for 401(K) retirement set-up and maintenance, including adding/terminating employees, compiling retiree information, and completing paperwork.
Coordinates Navy Pier's performance management process.
Maintains and updates the HRIS systems, processes HRIS transactions, ensures systems functionality for all HR processes, and audits employee records for compliance.
Ensures compliance with state and federal employment and hiring laws and regulations and reporting requirements governing human resources.
Prepares new job descriptions and reviews, updates, or revises existing job descriptions.
Prepares HR reports and summary statistics that are business relevant and required, ensuring the integrity of reported data.
Prepares benefit plan documents for new enrollments, change requests, and terminations, and maintains benefits records.
Coordinates Leaves of Absence, e.g., Family and Medical Leave Act (FMLA), Extended Medical Leave of Absence, Personal Leave, and Illinois Family Military Leave.
Coordinates on-site and distance staff training and development programs and works with the Training and Development Manager to schedule and conduct programs and training classes.
Identifies organizational and employee relations issues, provides advice and counsel to management and staff, and recommends actions to senior staff.
Mentors and provides periodic direction to the People & Culture Coordinator.
Oversees all HR processes and procedures and periodically reviews and updates them.
Performs and completes additional tasks and projects as assigned by Chief Financial & Administrative Officer.