People and Culture Generalist

Four Seasons Hotels and Resorts•Naples, FL

3d•Onsite

About The Position

The People and Culture Generalist is an essential member of the People and Culture team dedicated to providing exceptional quality and service to our employees. The People and Culture Generalist assists with general employee and applicant inquiries, and assists with a variety of employee events, housing, benefits administration and employee initiatives in addition to other administrative duties.

Requirements

Minimum one year of related position with Four Seasons or other organization.
Able to maintain a high level of confidentiality and handle sensitive data and information
Proficient in all Microsoft programs to include but not limited to: PowerPoint, Word, Excel, Outlook.
Exceptional organizational skills
Attention to detail and able to multitask
Must be able to type 50 + wpm
Ability to read and speak and write English.

Responsibilities

Assist with planning and executing employee events – Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc.
Maintain Recognition Program and maintain the suggestion box.
Create and publishes employee newsletter/communication documents.
Maintain and update bulletin boards in service area and Yammer for sharing company information.
Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.
Informing managers of upcoming introductory review and ensuring on time completion.
Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.
Share benefit updates with hotel team members – Medical, Dental, Vision, 401k, etc.
Manage HRIS (Workday) system and complete data entry accurately.
Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards
Maintain and update all computer records.
Assist with employee questions regarding employment, benefits, policies, etc.
Understands basic federal and state regulations.
Run monthly, quarterly and annual reports, including auditing.
Maintain confidentiality of information in the department including conversations, personal information and medical files.
Maintain a clean, neat and organized work area
Work harmoniously and professionally with co-workers and supervisors.
A self-starter, follow directions thoroughly, understand a guest's service needs, and require minimal supervision.
Represent the department in a professional and respectful manner and maintains an open-door policy.
Routinely meets deadlines and demonstrates the ability to multitask.
Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Performs other duties as requested by management.