People Analyst

University of Toronto • Toronto, ON

1d • CA$83,560 - CA$97,486 • Onsite

About The Position

Under the general direction of the Manager, Reporting & Insights, the People Analyst provides a broad range of support for specialized reporting and data automation initiatives that impact HR practices and policies across the University. The incumbent is responsible for coordinating a wide range of complex reporting and data requests from stakeholders across the University. Key initiatives include: (a) assisting with ad hoc requests for HR reports by querying and combining data from disparate sources, including SAP ECC, SuccessFactors, and ServiceNow, (b) maintaining and updating the Division's data and reporting products, (c) development of business intelligence dashboards using tools such as Power BI and Tableau from various HR data sources, (d) automating workflows using tools such as Power Automate, and (e) providing support on data pipeline projects, including testing and data cleanup, often leveraging software solutions such as Azure Data Factory. The People Analyst participates in the advancement of projects and undertake initiatives and daily activities within the Division of People Strategy, Equity and Culture that require knowledge of confidential information affecting staff across all employee groups. The role of the People Analyst will continue to evolve, and the individual must be willing to respond to the given priorities of the day and be willing to work cooperatively in a challenging and dynamic environment.

Requirements

• University degree with some postsecondary education in commerce, statistics, computer science, mathematics, or human resources management preferred, or acceptable equivalent combination of education and experience.
• Minimum three (3) years of experience in a Data Analyst, People Analyst, or Business Intelligence role within a heavily unionized, post-secondary environment.
• Demonstrated experience in analyzing large human resources datasets from multiple sources and providing data-driven consultation to stakeholders.
• Demonstrated experience in extracting, combining, and manipulating data from disparate enterprise systems such as SAP ECC, SuccessFactors, and ServiceNow.
• Experience using SpinifexIT to create custom reports in SAP ECC.
• Experience formulating hypotheses, interpreting complex human resources data results, and effectively communicating actionable insights.
• Experience applying predictive analytics, data mining, or advanced people analytics methodologies.
• Experience working with collective agreements, HR policies, procedures, and processes.
• Experience leading or supporting data projects and initiatives.
• Advanced proficiency in data visualization and Business Intelligence (BI) tools such as Tableau and Power BI.
• Proficiency with workflow and process automation solutions like Power Automate.
• Advanced skills in large-scale spreadsheet/data manipulation software.
• Familiarity with statistical software or programming languages for data analysis (e.g., R, Python, SPSS).
• Exceptional analytical, problem-solving, and advanced research skills.
• Excellent oral and written communication, presentation, interpersonal, organizational and problem solving skills.
• Ability to handle confidential information, demonstrating tact, diplomacy and judgement.
• Ability to establish and maintain positive and cooperative working relationships, especially during difficult situations such as a strike.
• Ability to explain technical concepts and complex regulations to a non-technical audience.
• Strong customer service orientation.
• Ability to manage a fluctuating workload, under pressure, and to meet deadlines.
• Demonstrated initiative and ability to work both independently and within a team environment.

Responsibilities

• Assisting with ad hoc requests for HR reports by querying and combining data from disparate sources, including SAP ECC, SuccessFactors, and ServiceNow.
• Maintaining and updating the Division's data and reporting products.
• Development of business intelligence dashboards using tools such as Power BI and Tableau from various HR data sources.
• Automating workflows using tools such as Power Automate.
• Providing support on data pipeline projects, including testing and data cleanup, often leveraging software solutions such as Azure Data Factory.
• Participating in the advancement of projects and undertaking initiatives and daily activities within the Division of People Strategy, Equity and Culture that require knowledge of confidential information affecting staff across all employee groups.
• Responding to the given priorities of the day and working cooperatively in a challenging and dynamic environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level