People Analyst

Mondelēz International • Toronto, ON

28d

About The Position

You will work in Mondelēz International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented. As People Analyst you will support data-driven decision-making across our workforce. In this role, you’ll serve as a subject matter expert (SME) in HRIS and Time & Attendance systems (e.g., Workday, Infor/Kronos) while delivering advanced analytics and strategic insights related to labour trends, workforce planning, and policy development.

Requirements

• A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
• Experience in your specific area of responsibility
• Experience in administration with a strong customer service orientation
• Computer literate with excellent skills in Microsoft Office, especially in Excel
• Experience working to deadlines with strong prioritization skills
• Meticulous attention to detail
• Bachelor’s degree in human resources, Data Analytics, Business Intelligence, Engineering, Math, Computer Science or related field.
• 3+ years’ of hands-on experience in a data-heavy or analytics role.
• Advanced proficiency in Power BI, Excel (Power Query, Pivot Tables), and data visualization.
• Strong skills in data modeling, trend analysis, and storytelling through data.
• Excellent data interpretation and communication skills.
• Attention to detail and ability to manage large datasets with precision.
• Clear communication with the ability to influence cross-functional teams using insights.

Nice To Haves

• HR Analytics, HRIS or workforce reporting.
• Familiarity with Workday, Infor, Kronos or similar enterprise systems.
• Exposure to workforce or operational data (e.g., headcount, labour planning, scheduling).
• Experience supporting process improvement or system automation projects.
• Experience managing temporary labour or immigration programs.
• Knowledge of Canadian labour policies and compliance is an asset.
• Continuous improvement or project management certification (e.g. Lean, Six Sigma).

Responsibilities

• Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained.
• Ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance.
• Deal with access requests/issues and identify and act on continuous improvement opportunities.
• Serve as a Subject Matter Expert (SME) for HRIS platforms (e.g. Workday) and Time & Attendance Platforms (e.g. Infor, Kronos) ensuring data integrity, system interconnectivity, and optimal system performance.
• Design & Maintain advanced tools (using excel, Power BI) to support complex data analytics & reporting related to our labour force: attendance, overtime, headcount, turnover, retention, grievances/dissatisfactions, discipline, and investigations etc.
• Provide the leadership team with policy and program recommendations based on internal labour analysis and external benchmarking.
• Collaborate with HR and operational leaders to ensure data cleanliness, governance, and continuous improvement of data systems and workflows.
• Support the management and analysis of our temporary labour force including but not limited to: our temporary foreign workers (immigration programs), internal secondments, internal temporary employees (contract, co-op placements) and external Temporary Labour Service Program.

Benefits

• In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 6% with possibility for overachievement based on performance and company results.
• Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level