Pension Analyst - 100% Remote

TELUS Health

2d • Remote

About The Position

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team and what we’ll accomplish together As part of a dedicated and professional team, you will be providing services to plan members for all matters related to their pension plan. Your various responsibilities will allow you to use your analytical skills on a daily basis and to grow in a stimulating career.

Requirements

• Excellent written and oral English and French skills are an asset.
• 1-2 years’ experience working in a customer-focused role in the pension industry, and a foundation of knowledge in provincial pension and tax legislation.
• Relevant University or college degree, or an acceptable combination of education and work experience
• Possess exceptional problem-solving and analytical skills, coupled with strong professional acumen and a proactive approach to assisting clients in finding solutions.
• Excellent communication and time management skills, and the ability to manage multiple assignments.
• Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Nice To Haves

• Knowledge of group benefits (DB and DC pension or group insurance) an asset.
• Possessing or working towards obtaining a CSC or IFIC designation is considered an asset.

Responsibilities

• Process interfund transfers, contributions, withdrawals and terminations for clients.
• Provide regular and ad hoc reports for clients.
• Receive and respond to plan member and client inquiries and requests.
• Enter, update and audit information; perform and proof transactions on in-house software.
• Liaise with consultants, trust companies and investment manager representatives concerning clients’ DC plans.
• Perform reconciliations on a monthly basis.
• Keep apprised of applicable new and existing pension, tax and securities legislation; share knowledge with the team.
• Attend internal training sessions to build knowledge of industry topics and trends.
• Ensure that quality control and service standards are attained with every transaction.
• Gain insight into the client's perspective and priorities.
• Act as a back-up, respond to in-bound calls from members and clients.
• Participate on special projects as required.

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures
• minimum 3 weeks of vacation
• flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree