Pension Analyst, Member Services

CAAT Pension Plan • Toronto, ON

2d • CA$73,200 - CA$86,100

About The Position

At CAAT, we are seeking a Pension Analyst, Member Services to be a front-line pension administrator responsible for all day-to-day tasks in the administration of the CAAT Pension Plan. Reporting to the Manager of Member Services, the Pension Analyst is a front-line pension administrator responsible for all day-to-day tasks in the administration of the CAAT Pension Plan. As part of the Member Services team, you support members by processing various types of transactions using the administration system to perform a variety of activities and calculations.

Requirements

• A College Diploma or University Degree, with a minimum of 2 years of experience with Multi-Employer Pension Plan (MEPP), public sector pension administration, or through an outsourcing service provider.
• Understanding of Defined Benefit Pension administration systems and working with pension plan texts, participation agreements, and multi-jurisdictional employer interactions.
• Experience in processing transactional activities (e.g. terminations, retirements, deaths, purchases, etc.).
• Advanced proficiency in Excel along with excellent analytical skills, attention to detail, and a mathematical aptitude.
• Strong written and oral communication skills.
• Exceptional judgement, logic, teamwork, and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced work environment while effectively managing multiple tasks.

Nice To Haves

• Pension Plan Administration Certificate (PPAC), Certified Employee Benefit Specialist Program (CEBS), or Certified Benefits Professional (CBP) designations are considered an asset.

Responsibilities

• Efficiently process and manage a variety of transaction activities, including terminations, retirements, deaths, transfers, service purchases (buybacks), and pension estimates.
• Ensure these tasks are completed in compliance with established service standards, procedures, and policies.
• Engage with employers, their members, former members, and retired members as necessary to provide timely and accurate responses to inquiries and concerns.
• Actively participate in structured training sessions designed to enhance your knowledge of the Plan document and relevant legislation, ensuring up-to-date expertise.
• Collaborate with the team to support necessary system updates and actively identify opportunities for process optimization and efficiency gains.

Benefits

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
• compensation
• paid time off
• health and dental benefits
• wellness incentives
• a defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree