Pennie Enrollment Specialist

Adagio Health•Pittsburgh, PA

10h•Hybrid

About The Position

Are you passionate about empowering communities and helping individuals navigate their healthcare journey? Join Adagio Health as a Pennie Enrollment Specialist and become a catalyst for positive change across Southwest Pennsylvania. You will work directly with community members to connect them with affordable health insurance through Pennie, Pennsylvania's official health insurance marketplace, while building meaningful partnerships that strengthen health outcomes across our 10-county region. A DAY IN THE LIFE OF A PENNIE ENROLLMENT SPECIALIST Picture yourself as a trusted guide for community members navigating one of life's most important decisions: their healthcare coverage. Your day combines direct client service with strategic community building. In the morning, you might help a family find an affordable plan that covers their medications and preventive care. By afternoon, you could be hosting an enrollment event at a partner organization or training a community health worker on Pennie eligibility basics. Every enrollment you complete represents a family gaining protection from medical financial hardship. Your documentation and reporting demonstrate measurable impact-and your relationship-building across a 10-county region in Southwest Pennsylvania ensuring that no one navigates the healthcare system alone.

Requirements

Degree in social work, public health, healthcare administration, or a related field-or equivalent relevant experience
Minimum 2 years of experience with health insurance enrollment, including Pennie, ACA marketplace platforms, Medicaid, and/or CHIP
Demonstrated expertise in eligibility determination and consumer assistance
Exceptional written and verbal communication skills with diverse audiences
Strong organizational skills and ability to manage a regional caseload independently
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Valid driver's license and ability to travel regularly across the service region

Nice To Haves

Bilingual Spanish/English strongly preferred-additional compensation may apply
Background in case management, care navigation, or community health work
Experience working with underserved or diverse populations
Familiarity with FQHC or Title X-funded healthcare environments

Responsibilities

Guide individuals and families through health insurance options available through Pennie, Medicaid, and CHIP
Conduct enrollment appointments in-person, by phone, and at community events throughout Southwest Pennsylvania
Build and maintain partnerships with community organizations, social service agencies, and healthcare providers to expand enrollment reach
Host and participate in outreach events, health fairs, and community education sessions
Train community partners on eligibility requirements and the enrollment process
Maintain accurate client records and produce timely documentation and reports demonstrating program impact
Travel regularly within the 10-county service region to meet clients and partners where they are