Pell Grant/Compliance Policy Coordinator

PageUp•Los Angeles, CA

24d•Onsite

About The Position

The Pell Grant / Compliance Policy Coordinator, under the general supervision of the Director of Financial Aid, is responsible for ensuring the accurate, compliant, and efficient administration of Pell Grant processing and related financial aid operations. The incumbent manages the functional and technical setup of systems used to deliver federal aid, collaborates closely with internal Financial Aid units, the Disbursement Office, Professional and Global Education (PaGE), academic departments, and external agencies, and ensures all processes align with federal student aid regulations. This position also leads the development, implementation, and maintenance of comprehensive financial aid business process guides and compliance procedures. The Pell Grant Coordinator works with Financial Aid management to provide training and guidance to staff, ensuring ongoing adherence to federal, state, and institutional requirements.

Requirements

A bachelor’s degree in one of the behavioral sciences, public or business administration, or a job-related field.
Three years of full-time progressive experience in program management or coordination involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Demonstrated interest and/or ability in working in a multicultural/multiethnic environment.
Must reside in the State of California.
Must complete a background check (including a criminal records check) satisfactorily.

Nice To Haves

A master’s degree in a job-related field.
Demonstrated experience working with student information systems and Federal Student Aid systems, including FAA CPS Online, COD Online Services, NSLDS, and FAFSA on the Web.
Demonstrated working experience with PeopleSoft.
Demonstrated experience with Federal Student Aid programs in a higher education setting.
Excellent written and verbal communication skills, with the ability to effectively serve students from diverse backgrounds.
Ability to compose and appropriately format professional correspondence, as well as produce accurate statistical data reports.
Knowledge of California State University (CSU) system policies and Cal State LA policies and procedures.

Responsibilities

Ensuring the accurate, compliant, and efficient administration of Pell Grant processing and related financial aid operations.
Managing the functional and technical setup of systems used to deliver federal aid.
Collaborating closely with internal Financial Aid units, the Disbursement Office, Professional and Global Education (PaGE), academic departments, and external agencies.
Ensuring all processes align with federal student aid regulations.
Leading the development, implementation, and maintenance of comprehensive financial aid business process guides and compliance procedures.
Providing training and guidance to staff, ensuring ongoing adherence to federal, state, and institutional requirements.