Pega Certified Business Architect - Senior Vice President

Citi • New Castle, DE

3d • Onsite

About The Position

The Pega Certified Business Architect is a senior-level role responsible for driving business and functional outcomes by translating complex business needs into scalable Pega-based solutions. This role plays a critical part in large, enterprise-scale initiatives such as the Franchise Critical OM & AI Initiative, ensuring alignment between business strategy, technology execution, and program value delivery. The overall objective of this role is to lead business architecture, stakeholder collaboration, and solution definition across complex, cross-functional programs involving AI/ML integration, operational modernization, and enterprise transformation.

Requirements

• 10+ years of experience in business analysis, business architecture, or enterprise solution design.
• Extensive experience delivering large-scale, complex transformation initiatives within financial services or regulated environments.
• Strong experience working with Pega platforms, including case management, decisioning, and workflow automation.
• Proven ability to work in Agile and SAFe environments, collaborating across multiple teams and product lines.
• Demonstrated ability to influence senior stakeholders and facilitate alignment across business and technology organizations.
• Consistently demonstrates clear, concise verbal and written communication skills, particularly with executive audiences.
• Strong analytical, problem-solving, and risk assessment capabilities.
• Pega Certified Business Architect (CBA)
• Pega Certified System Architect (CSA)
• SAFe RTE Certification

Nice To Haves

• Master’s degree preferred

Responsibilities

• Lead business architecture and solution design for complex Pega implementations, ensuring alignment with enterprise strategy, operational goals, and regulatory requirements.
• Partner with Product Owners, Technical Architects, Engineering Leads, and Program Management to define end‑to‑end business processes, requirements, and value outcomes.
• Define, document, and manage business requirements, user journeys, service cases, and decisioning logic for enterprise Pega solutions.
• Serve as a key contributor to large-scale, complex programs by supporting planning, execution, and value realization across multiple workstreams and IRs (including IR202602991 and IR202602889).
• Facilitate effective communication across business and technology stakeholders, translating complex technical concepts into clear business terms for senior leaders and Steering Committees.
• Support steering committee and executive reviews by providing concise business impact assessments, progress updates, risk insights, and recommendations.
• Proactively identify business, operational, and solution-related risks; support mitigation strategies and drive issue resolution in collaboration with cross-functional teams.
• Ensure Pega solutions adhere to business architecture standards, governance models, and quality assurance practices while maximizing reuse, scalability, and maintainability.
• Collaborate closely with System Architects to ensure business intent is accurately reflected in solution design and implementation.
• Support Agile Release Train execution by working within SAFe frameworks and enabling smooth delivery across multiple teams and dependencies.
• Drive continuous improvement in business architecture practices, requirements management, and stakeholder engagement models.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior