PEGA Business Analyst

InfosysCharlotte, NC
Onsite

About The Position

In the assigned Job Role of Package Consultant 1, your Area Of Responsibility will be as below: Assist in stakeholder interviews and workshops, capturing and documenting user needs for ERP implementation projects. Participate in discussions between stakeholders and the design team, to understand technical solutions. Develop and refine codes to customize and integrate ERP packages, by following detailed design specifications to meet user requirements. Perform data migration activities by mapping data fields and executing data cleansing under prescribed guidance, for uninterrupted integration. Conduct and document compliance checks against defined guidelines, to ensure ERP systems align with industry standards and security protocols. Draft clear and concise documentation detailing steps followed for ERP package customization, to support user training for the team. Your contribution to the team: An agile mindset with effective communication and problem-solving skills. The ability to work on majority of the areas as part of ERP package implementation, with sector focus. Passion for innovating solutions that drive progress and meet future challenges. A proactive approach to monitoring and resolving production issues. Commitment to continuous learning, knowledge sharing, and fostering team development.

Requirements

  • Experience as Pega BA
  • Experience in PEGA rules, workflows, and case management.
  • Experience writing user stories and acceptance criteria.
  • Analytical and documentation skills.

Nice To Haves

  • Good Communication skills

Responsibilities

  • Assist in stakeholder interviews and workshops, capturing and documenting user needs for ERP implementation projects
  • Participate in discussions between stakeholders and the design team, to understand technical solutions
  • Develop and refine codes to customize and integrate ERP packages, by following detailed design specifications to meet user requirements
  • Perform data migration activities by mapping data fields and executing data cleansing under prescribed guidance, for uninterrupted integration
  • Conduct and document compliance checks against defined guidelines, to ensure ERP systems align with industry standards and security protocols
  • Draft clear and concise documentation detailing steps followed for ERP package customization, to support user training for the team
  • Monitoring and resolving production issues

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
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