Peer Support Worker

Change Grow Live • Summerville, SC

1d

About The Position

Change Grow Live is a charity that supports service users with respect in a safe environment, helping individuals work toward their goals. The Brighton & Hove Street Outreach Service supports people sleeping rough to move away from the streets, access relevant services, and reduce the risk of repeat homelessness.

The Peer Support Worker works alongside the team to engage and support service users. Using lived experience, the postholder builds trust and meaningful relationships with people who are rough sleeping, helps them access support and navigate services, and ensures they feel heard. The role also helps bring the perspectives of people with lived experience into service improvement. It includes recording work undertaken and carrying out data and administration duties when needed.

Requirements

• Lived experience of homelessness, including hidden homelessness, or living in supported accommodation.
• Empathetic, approachable, and non-judgemental.
• Able to remain calm under pressure.
• Dedicated to helping facilitate positive outcomes for service users.
• Open and willing to learn and develop skills.
• Able to undertake data and administration duties when needed.
• Must already have the right to work in the UK at the time of application; visa sponsorship and support for new visa applications or extensions are not available.

Responsibilities

• Support street outreach work.
• Build positive, trusting relationships with people experiencing homelessness.
• Signpost individuals to relevant support agencies and services.
• Develop connections with community groups and local stakeholders.
• Gather feedback from service users to improve service delivery.
• Record information about work undertaken and complete data and administration duties when needed.

Benefits

• 25 days' holiday plus bank holidays, increasing by one day per year of service up to 30 days, pro rata.
• Paid Wellness time, a Wellness hub, and an Employee Assist Programme.
• Contributory pension scheme.
• Discounts for shopping, cinema, holidays, and other items.
• Refer-a-friend scheme with £250 in vouchers if the referred candidate is successful.
• Training, development, and support to build skills and confidence.
• Supportive team environment focused on personal and professional growth.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed