Peer Support Specialist (On Call) - Mental Health 194
About The Position
Telecare has over 300 Peer roles and values lived experience, aiming to grow this within the organization with a specific career ladder for its Peer Workforce. Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their own recovery goals. They provide consultation to the team to promote and reinforce Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), ensuring each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing a mental health/addiction emergency. Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. The company is committed to advancing cultural diversity, humility, equity, and inclusion by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and individuals of all belief systems. The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and requiring intensive treatment and support.
Requirements
- High School Diploma or GED
- Peer Certification must be maintained throughout employment
- California: Medi-Cal Peer Support Specialist Certification through CalMHSA must be obtained within 120 days of your date of hire and maintained throughout employment. Failure to obtain certification within this period will result in separation with the company.
- Experience as a beneficiary of the Behavioral Health system of care
Responsibilities
- Engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals.
- Provide consultation to the team to promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming.
- Respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.
Benefits
- Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
- Nine Paid Holidays
- Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).
- Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
- Free CEUs
- Free Supervision for BBS Associate License
- Coaching
- Mentorship
- Online University Tuition Discount
- Company Scholarships
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401K
- Employee Stock Ownership Plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
