Peer Support Specialist - Crisis Stabilization (CRSS)

Bowen Health • Pierceton, IN

1d

About The Position

The Peer Support Specialist in the Crisis Receiving and Stabilization Services (CRSS) programs provides immediate, non-clinical support to individuals experiencing acute mental health or substance use crises. Drawing on lived experience with mental health or substance use challenges, the specialist contributes to the crisis intervention team by offering empathy, understanding, and practical assistance to promote stabilization and recovery. The position also involves maintaining a safe, clean, and supportive CRSS environment and assisting Mobile Crisis Teams as needed.

Requirements

• High school diploma or GED.
• One year of experience providing peer support services.
• Certified Peer Support Professional (CPSP), Certified Addiction Peer Recovery Coach (CAPRC), or Certified Addiction Recovery Coach (CARC) certification; alternatively, willingness to obtain one within 90 days of hire.
• Crisis Prevention Intervention (CPI) certification must be obtained after hire and before providing direct patient care, and kept current throughout employment.
• Basic Life Support (BLS) and First Aid certifications must be obtained after hire and before providing direct patient care, and kept current throughout employment.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory criminal and driving record background checks.
• At least 18 years of age.
• Ability to engage with patients who may become violent and participate in physical patient holds using approved techniques when necessary.
• Ability to perform the position’s physical demands, including minimal bending, lifting, and twisting.

Responsibilities

• Welcome and engage with individuals in crisis, providing emotional support and understanding.
• Secure and document individuals’ possessions and place them in locked storage for safekeeping.
• Assemble and distribute basic-needs items, including meals and room items.
• Conduct room checks at the required frequency to ensure safety and address immediate concerns.
• Assist with de-escalation techniques and crisis intervention strategies.
• Share lived-experience insights with the crisis team.
• Assist with initial assessments to identify needs during a crisis.
• Advocate for patients and support them in identifying their own recovery pathways.
• Collaborate with the crisis team and individuals to set short-term crisis-stabilization goals.
• Assist in developing and implementing crisis management plans, safety plans, relapse-prevention plans, and coping strategies.
• Educate individuals on overcoming crises, decreasing isolation, and building connections with others.
• Maintain accurate, detailed client progress notes and peer notes, documenting observations, interactions, and notable incidents.
• Identify, access, and offer community resources to address individuals’ needs.
• Communicate and foster positive working relationships with team members and external community organizations and resources.
• Attend scheduled team meetings to discuss cases, collaborate with colleagues, and contribute to program development.
• Attend weekly peer-to-peer supervision for support, sharing experiences, and professional development.
• Safely transport individuals to necessary locations when needed.
• Perform billing tasks as needed, maintaining accurate documentation and compliance with relevant regulations.
• Handle laundry as needed and keep the CRSS room and common areas clean and organized.
• Assist Mobile Crisis Teams as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED