Peer Support Specialist

Clarvida - California • Orange, CA

26d • Onsite

About The Position

A Peer Support Specialist is a recipient of lived experience who serves as a fully integrated team member, providing highly individualized services in the community and promoting consumer self-determination and decision-making. Peer Support Specialists build trust and relationships with consumers and use the insight gained through those relationships to encourage continued growth and recovery and to inform the treatment team.

The position provides practical support, mentoring, advocacy, coordination, problem-solving, and assistance with daily living needs. It also involves coordinating social activities, facilitating groups or assignments, developing relationships with community agencies, documenting activities, and maintaining HIPAA compliance, ethical standards, and professional boundaries. The role works under direct supervision from the Lead Peer Mentor. This is an office-based, non-remote position in Orange, California, and use of a personal vehicle is required for work-related supportive services such as transportation.

Requirements

• High school diploma or GED required, with computer or business courses.
• Peer Support Specialist Certificate required.
• Consumer of mental health services, or lived experience as a family member, significant other, or other support person of someone who is a consumer of mental health services.
• Valid California driver’s license and auto insurance; proof of education is required.
• Knowledge of ways to help consumers explore and regain strengths, skills, and talents, and become more social through community events, outings, and program activities.
• Ability to provide expertise and consultation that promotes recognition, understanding, and integration of each consumer’s views and preferences into treatment, rehabilitation, and community self-help activities.
• Knowledge of community resources and connections and experience working with peers.
• Good organizational, interpersonal, and communication skills.
• Basic computer skills.
• Ability to prioritize effectively and manage time.
• Ability to work in an office environment with extensive sitting and periodic standing and walking; may need to lift or move up to 20 pounds; significant use of computer, tablet, phone, and/or general office equipment; adequate visual acuity and ability to grasp and handle objects; and ability to communicate effectively through reading, writing, and speaking in person.

Nice To Haves

• Bachelor’s degree.
• Prior behavioral health experience.

Responsibilities

• Carry out duties as a team member under the direction of the team leader; specific responsibilities vary depending on education and experience.
• Provide work-related supportive services, including transportation, using a personal vehicle.
• Mentor consumers, help solve problems, and offer encouragement on and off the job site.
• Communicate with and support clients in a timely manner, answering questions and supporting their relationships.
• Provide practical help, advocacy, coordination, individualized side-by-side support, problem-solving, and direct assistance to help consumers obtain necessities of daily living.
• Coordinate social activities.
• Facilitate groups and/or assignments as required by the Lead Peer Specialist/Mentors, Clinical Manager, and/or Program Director.
• Develop effective working relationships with agencies and organizations to advocate for consumer and family/caregiver empowerment.
• Document all activities as required.
• Maintain HIPAA compliance, ethical standards, and professional boundaries with staff and clients.
• Perform other duties assigned or needed to support the program and/or company.
• Provide the best customer care possible; identify and build on the strengths of clients, coworkers, and communities; support clients’ recovery and wellness; respect and celebrate client diversity; value ongoing learning; and use industry best practices to evaluate services and outcomes.

Benefits

• Paid vacation days that increase with tenure (full-time employees).
• Separate sick leave that rolls over each year (full-time employees).
• Up to 10 paid holidays (full-time employees).
• Medical, dental, and vision benefit plan options (full-time employees).
• DailyPay access to daily earnings without waiting for payday (full-time employees).
• Training, development, and continuing education credits for licensure requirements (full-time employees).
• 401(k).
• Free licensure supervision.
• Employee Assistance Program.
• Pet insurance.
• Perks @Clarvida national discounts on shopping, travel, Verizon, and entertainment.
• Mileage reimbursement.
• Company cellphone.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED