Peer Support Specialist

The Well NE • Norfolk, NE

87d • $18 - $23 • Onsite

About The Position

The Residential Peer Support Specialist plays a vital role in supporting residents in our Men’s Dual Diagnosis Program, which serves men navigating both substance use and co-occurring mental health disorders in a structured, therapeutic residential environment. Recovery and mental health are complex journeys, and our program provides the integrated support needed to address both while building skills for long-term stability and recovery. The Peer Support Specialist uses personal lived experience, trauma-informed care, and peer-based approaches to empower residents, build hope, and support them throughout their recovery and daily lives.

Requirements

• Able to pass initial and random drug screenings.
• Knowledge of behavioral health disorders and willingness to expand expertise.
• Strong written and verbal communication skills.
• Resourceful, confident, and skilled problem solver.
• Maintains confidentiality (42 CFR, HIPAA).
• Works well independently and as part of a team.
• Valid driver’s license and insurable under agency policy.
• Good stress management and ability to follow directives.
• Non-judgmental, caring, and growth-oriented attitude.
• Self-motivated, adaptable, and optimistic.
• Trauma-informed and culturally competent approach.

Nice To Haves

• Preferred age 21+ with a high school diploma or GED.
• Certified Peer Support Specialist (CPSS) certification highly recommended; candidates not yet certified must be committed to obtaining certification as soon as possible.
• Flexible schedule (evenings, weekends, holidays).

Responsibilities

• Complete and maintain all required certifications (e.g., Medication Aide, First Aid/CPR, Confidentiality, Ethics, Cultural Competency, De-escalation, Trauma-Informed Care, Crisis Management).
• Partner with the Case Manager to complete referrals, connect with prospective residents, and ensure interim support is provided as needed.
• Foster a positive, therapeutic, trauma-informed environment; model positive behaviors and coping skills; assist with communication, problem-solving, and recovery strategies.
• Facilitate resident orientation, promote skill-building and advocacy, provide transportation as needed, participate in treatment team meetings, and assist with discharge or temporary placements.
• Answer phones, complete documentation (behavioral observations, incidents, group and progress notes) accurately and promptly.
• Conduct one-on-one peer sessions, help residents set goals, track progress, and collaborate with treatment teams.
• Work every other weekend and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED