Peer Support Specialist - Adult Mobile Crisis; Per Diem

ZEPF CENTER•Toledo, OH

14d

About The Position

Zepf Center is seeking a Peer Support Specialist to support individuals in crisis as part of its Adult Mobile Crisis team. The role provides individualized guidance, coaching, and support to clients, helping them navigate the service system and strengthen their recovery. Services are delivered in collaboration with clients, families, referral sources, and other members of a multidisciplinary team, in agency and field settings. The position may involve transportation and escorting clients, responding to regional coverage needs, and working variable hours, including on-call, evenings, weekends, and holidays.

Requirements

Lived experience as an adult with social, emotional, developmental, health, and/or behavioral health needs, including a behavioral health diagnosis for at least one year.
Bachelor’s degree or high school diploma.
Knowledge of the Lucas County area.
Valid driver’s license and acceptable driving record.
CPR, first aid, and CPI certification required.
Ability to work variable hours, including on-call, evenings, weekends, and holidays.
Those driving company vehicles must be eligible for coverage under the agency’s commercial insurance carrier.
Those driving personal vehicles for business must provide proof of insurance.

Nice To Haves

Peer certification preferred.

Responsibilities

Collaborate with the MRSS team, clients, family members, and referral sources at times that best meet client needs.
Assist with behavior management, encourage clients during crises, and participate in managing emergencies as needed.
Provide clients with individualized, ongoing guidance, coaching, and support.
Help clients develop formal and informal community supports and learn to use personal and community resources.
Help clients increase social support networks among relatives, friends, and significant others.
Coordinate with other providers, family members, and significant others involved in a client’s plan of care.
Advocate for clients’ rights and help reduce associated stigma.
Maintain confidentiality of clinical information and treatment in communications within the agency and with external parties.
Document services in medical records when indicated, complete administrative records, and meet productivity standards.
Provide services at the agency and in the field; assist with client transportation and escort clients when necessary.
Provide regional call coverage when required by the MRSS model.
Perform other duties as assigned.
Demonstrate professionalism, teamwork, cultural competence, and commitment to client satisfaction and the agency’s policies, mission, and code of ethics.
Support a nonviolent, trauma-informed environment by incorporating Sanctuary techniques and participating in or supporting Sanctuary initiatives.