Peer Support EMT - CCLR

HEALTH SOLUTIONS•Pueblo, CO

6d•$19 - $22•Onsite

About The Position

Health Solutions is hiring a full-time EMT Peer Support Specialist for its Crisis Services Team at the walk-in center in Pueblo, Colorado. The role provides crisis intervention, emotional support, and immediate medical assistance to people experiencing mental health crises in community settings. The specialist works with mental health professionals and emergency response teams to coordinate crisis response and mobile outreach. The schedule is three 12-hour shifts, Friday through Sunday, from 6 a.m. to 6 p.m. The position is based at 1310 Chinook Ln, Pueblo, CO, with travel of up to 25%.

Requirements

Valid Emergency Medical Technician (EMT) certification.
Strong interpersonal and communication skills for engaging collaboratively with people in crisis, their families, and professionals.
Personal lived experience with mental health challenges and the ability to use that experience to provide peer support.
Ability to remain calm and composed and make sound decisions in high-stress situations.
Strong organizational skills and attention to detail for accurate documentation and reporting.
Flexibility to work the stated schedule and other shifts, including evenings, weekends, and holidays, as required by 24/7 crisis and mobile response services.
Commitment to professional boundaries and confidentiality.
Must already be authorized to work in the United States; sponsorship is not available.
Ability to meet the stated physical requirements, including prolonged standing and walking, occasional lifting and carrying up to 25 pounds, working under stress in emergencies, exposure to communicable diseases and bodily fluids, frequent driving, and frequent computer and office-equipment use.
Ability to work three 12-hour shifts Friday, Saturday, and Sunday, 6 a.m. to 6 p.m.

Nice To Haves

Previous experience as an EMT in crisis response or emergency medical services.
Knowledge of mental health disorders, crisis intervention techniques, and community resources.
Spanish language skills.

Responsibilities

Respond promptly and compassionately to mental health crisis and mobile crisis calls, providing on-site support and medical assistance as needed.
Conduct initial assessments of individuals’ crisis-related medical needs.
Provide immediate medical care using EMT training, including first aid, vital-sign assessment, and management of physical health emergencies.
Build rapport and trust with individuals in crisis through nonjudgmental, empathetic peer support.
Coordinate crisis intervention strategies with mental health professionals, law enforcement, and other emergency response teams.
Use de-escalation techniques and crisis prevention strategies to help individuals regain emotional stability.
Accurately and promptly document interactions, assessments, and interventions in accordance with confidentiality and legal guidelines.
Provide ongoing emotional support by listening to individuals’ concerns and offering encouragement and validation.
Work with a multidisciplinary team to support coordinated, comprehensive crisis response.
Participate in team meetings, case conferences, and training to develop crisis intervention, EMT, trauma-informed care, and peer support skills.
Maintain knowledge of current mental health crisis response and EMT protocols, policies, and best practices.
Perform other assigned duties.