Peer Support EMT - CCLR (56073)

Health Solutions•Pueblo, CO

5d•Onsite

About The Position

Health Solutions is hiring a full-time EMT Peer Support Specialist for its Crisis Services Team in Pueblo, Colorado. The role supports mental health crisis and mobile crisis response services, providing crisis intervention, emotional support, and immediate medical assistance to people experiencing mental health crises in community settings. The EMT Peer Support collaborates with mental health professionals and emergency response teams to deliver coordinated crisis response and mobile outreach services. The position is located at 1310 Chinook Ln, Pueblo, CO. The schedule is three 12-hour shifts on Friday, Saturday, and Sunday, from 6 a.m. to 6 p.m. The role is under the supervision of the Director of Crisis. Physical requirements include a full range of body motion; manual and finger dexterity and eye-hand coordination; standing, walking, and remaining stationary for prolonged periods; occasional lifting and carrying of items up to 25 pounds; exposure to communicable diseases and bodily fluids; working under stress during emergencies; normal hearing and eyesight; frequent computer and office-equipment use; constant communication with clients and others; and frequent driving between facilities or for other assigned duties. The advertised pay range is $19.24–$22.06 per hour, dependent on experience, certification, and shift. Benefits and workplace offerings listed include paid holidays, PTO, an Employee Assistance Program, tuition reimbursement, retirement benefits, insurance, a flexible spending account, a wellness program, medical, dental, and vision insurance, employer-matched 403(b) contributions, additional voluntary insurance options, pet insurance, childcare, a flexible work schedule, employee recognition and celebrations, and a warm, friendly work environment.

Requirements

Valid Emergency Medical Technician (EMT) certification.
Personal lived experience with mental health challenges and the ability to use that experience to provide peer support and relate to others.
Strong interpersonal and communication skills for engaging collaboratively with people in crisis, their families, and professionals.
Ability to remain calm and composed and make sound decisions in high-stress situations.
Strong organizational skills and attention to detail for accurate documentation and reporting.
Commitment to maintaining professional boundaries and confidentiality.
Flexibility to work various shifts, including evenings, weekends, and holidays, as crisis and mobile response services operate 24/7.
Must already be authorized to work in the United States; sponsorship is not available.

Nice To Haves

Previous experience as an EMT in crisis response or emergency medical services.
Knowledge of mental health disorders, crisis intervention techniques, and community resources.
Spanish language skills.

Responsibilities

Respond promptly and compassionately to mental health crisis and mobile crisis calls, providing on-site support and medical assistance as needed.
Conduct initial assessments of individuals in crisis, including assessment of medical needs.
Provide immediate medical care using EMT training, including first aid, vital-sign assessment, and management of physical health emergencies.
Build rapport and trust with individuals in crisis and provide non-judgmental, empathetic peer support.
Coordinate crisis intervention strategies with mental health professionals, law enforcement, and other emergency response teams.
Use de-escalation techniques and crisis-prevention strategies to help individuals regain emotional stability.
Document interactions, assessments, and interventions accurately and promptly while following confidentiality and legal guidelines.
Provide ongoing emotional support through active listening, encouragement, and validation.
Work with a multidisciplinary team, including mental health clinicians, social workers, and emergency responders, to coordinate crisis response.
Participate in team meetings, case conferences, and trainings to develop crisis intervention, EMT, trauma-informed care, and peer support skills.
Maintain knowledge of current mental health crisis response and EMT protocols, policies, and best practices.
Perform other assigned duties.