Peer Support Coordinator

Blue Star Families
•$45,000 - $57,000•Remote

About The Position

The Peer Support Coordinator works directly for the Director, Peer Support and Suicide Prevention Programs, to execute and support operational and administrative duties for Blue Star Families’ Blue Star Support Circles Program. The role supports communication, coordination, administration, data tracking, and day-to-day program operations, while collaborating with internal teams and external partners, including the University of Alabama and the VA. This is a fully remote position within the continental United States. The organization holds scheduled in-person gatherings, and the role requires overnight travel several times per year for staff offsites, planning retreats, and company-wide events. Additional travel is required for meetings, training, and events. The position may require work at night, on weekends, and on holidays as needed. The role also requires the ability to lift and carry supplies and equipment weighing up to 30 pounds.

Requirements

  • 0–2 years of work experience; experience with programs supporting outdoor initiatives is preferred within this requirement.
  • Bachelor’s degree in a relevant field or comparable work experience.
  • Proficiency in Microsoft Office and Google Suite.
  • Experience with project management systems or ability to learn new software.
  • Ability to produce high-quality work on deadline and manage multiple projects, priorities, and deadlines in a fast-paced environment.
  • Excellent interpersonal and influencing skills.
  • Excellent oral and written communication skills.
  • Ability to travel overnight several times per year for required organizational gatherings and travel for meetings, training, and events.
  • Ability to work nights, weekends, and holidays as necessary to carry out key job functions.
  • Ability to lift and carry supplies and equipment up to 30 pounds.

Nice To Haves

  • Experience working with military-connected communities or a passion for supporting military families.
  • Experience and/or comfort working in a virtual environment.

Responsibilities

  • Track metrics to measure the effectiveness of Blue Star Support Circles in collaboration with the University of Alabama and Blue Star Families’ Research and Evaluation Team.
  • Serve as an internal and external spokesperson for Blue Star Support Circles.
  • Perform organizational, administrative, scheduling, and communication tasks in support of the team.
  • Monitor day-to-day operations to support efficiency, productivity, and adherence to company policies and procedures.
  • Review the budget in collaboration with the Director.
  • Address Salesforce needs and tracking.
  • Maintain Neighborhood groups, events, and communications for the Support Circles program.
  • Support chapter-location recruitment tasks and coordinate technology needs for the program.
  • Maintain spreadsheets for lethal means safety needs and cohort participants, including intake form tracking.
  • Maintain participant files and required documents.
  • Provide communication support and collaborate on Combat the Silence and Blue Star Support Circles.
  • Perform data entry and management across systems in collaboration with the University of Alabama and the VA.
  • Maintain an understanding of Blue Star Families’ strategic goals and how they relate to targets and priorities.
  • Develop relationships within Blue Star Families and with external organizations to identify opportunities for insight, change, and collaboration.
  • Travel to meetings, training, and events as required.
  • Perform other duties as assigned.
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