Peer Support Coordinator

Mecklenburg County•Charlotte, NC

8d•Onsite

About The Position

The Mecklenburg County Sheriff’s Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influencing others, and working for the citizens of Mecklenburg County, then MCSO wants you to come join our team.

Requirements

Bachelor’s degree in Social Work, Psychology, Counseling, Education, Safety or a related discipline

Responsibilities

Conducting meetings of the MCSO Peer Support Team.
Making recommendations to the Peer Support Manager concerning the selection and removal of MSCO Peer Support Team members.
Making recommendations for modifications of the program and providing annual statistical reports to the Chief Deputy, Chief of Staff, Chief of Detention, and Peer Support Manager on the use of the program.
Serving as a liaison between the MCSO Peer Support Team and other areas of MCSO and other peer support organizations.
Developing recommendations for policies based on MCSO’s Peer Support services model.
Building and maintaining communication and connection between the peer support manager, team members, peers, officers, and staff.
Maintaining a process to respond to a peer support request in a timely and efficient manner, keeping in mind the personal preferences of the individual making the request.
Maintaining peer support management system to track interactions and results data.
Utilizing access to HR systems to manage proactive connections and provide reporting and anonymous tracking that is based on the Peer Support Team needs.
Developing training that would benefit the organization as it relates to peer support and possible retention efforts.
Developing coaching program that supports the peer support goals.
Maintaining the peer support email.
Coordinating the appropriate MCSO Peer Support Team response following critical incidents or traumatic events or as directed to do so by the Sheriff, Chief Deputy, Chief of Detention, or Peer Support Manager.